[HN] Nền Tảng Thương Mại Điện Tử TIKI Tuyển Dụng Nhân Viên IT Helpdesk Full-time 2022

What you will do
1. Manage workstations and the softwares installed in workstations
Install workstations and client softwares, check the necessary software programs needing for workstations to function (virus, office, unikey, specialized software for each department)
Join domain for the workstation, check the public drive for users
Transfer/ recall devices
Maintain periodically workstations
2. Support the end users to user the computer systems, phones and softwares
Fix software errors directly on the computer or via softphone and application softwares helping to serve the activities of the company
Remove unnecessary or harmful softwares on the user's devices
Guide to use for the users
Install the computer softwares for the end users
Support all the errors of softphone and IP Phone
Set up meeting rooms
Write guiding documents to assist the end users
3. Support the other works of IT & Infrastructure Department
Support to install and maintain the network system
Support to monitor the server operation
4. Advise head of department on system management and development.
Your Skills and Experience
Graduated from College (at least) with a good degree or higher majoring in Information Technology, Electronics and Telecommunications, etc. with minimum of 1 year experience.
Language proficiency: English, equivalent to TOEIC 450 points or higher.
Well understand the Information technology system
Have a thorough understanding of the involved processes.
Having teamwork skill
Well communicate with all levels and users inside and outside the Company
Morality: Honesty, hard work, agility...
Comfortable with handling ambiguity and willingness to keep learning
Deep customer focus and strong sense of ownership
Good teamwork and communication skills.
Benefits
Inside our engineering team:
We iterate constantly. There's no such thing as the best version of anything, just a constant streams of improvements and tests.
We move fast, really fast. Major changes can be executed in a few days, many times just a few hours.
We have a data-informed mindset. We try to use data to inform our decision as much as possible.
We take risks. We're not afraid to challenge "best practices".
Our attractive offers include:
Open communication with passionate and experienced members.
Challenging working environment.
Easy access to the library with tons of startup, product, UX, coding... books.
Private healthcare insurance.
Annual health check-ups.
Special internal programs for Tikiers when shopping on [protected info](free ship TikiNow service, discount...).
Internal events to bond our mutual understanding & spirit such as team building, team outing, Tiki's birthday, year-end party...
Competitive salary and performance review, 13th-month pay based on performance.
For more information, kindly contact me via:
Skype: nhung.nguyen8
Email: [protected info]
To apply, send your CV via this link: [protected info]