[HN] Tập Đoàn Kiểm Toán Đa Quốc Gia Grant Thornton Tuyển Dụng Nhân Viên IT Helpdesk Full-time 2025

COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: Kế toán, kiểm toán - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
Grant Thornton (Vietnam) Limited is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax, Advisory and Business Process Solutions. We have a professional team of 13 Partners and more than 350 professional staffs in offices located in Hanoi and Ho Chi Minh City.
In order to meet the demand of our growing practices, we are looking for a qualified candidate to fill in a position of IT Helpdesk in our Hanoi office. Detailed tasks of and required qualifications for this position are as follows:
IT Helpdesk
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Lập trình - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Grant
Thornton (Vietnam) Limited is an independent member firm of Grant
Thornton International. We are a leading professional services organisation in
Vietnam providing Audit, Tax, Advisory and Business Process Solution services.
We have a professional team of 12 Partners and more than 380 professional
staffs in offices located in Hanoi and Ho Chi Minh City.
In
order to meet the demand of our growing practices, we are
looking for a qualified candidate to fill in a position of IT Helpdesk of our
Hanoi office. Detailed tasks of and required qualifications for this position
are as follows:
Duties
and Responsibilities
· Provide
technical support to end-users via phone, email, or in-person.
· Diagnose and
resolve hardware and software issues.
· Assist with
the setup and configuration of computers and peripherals.
· Document
support interactions, troubleshooting steps, and resolutions.
· Install,
upgrade, and configure software applications.
· Maintain an
inventory of hardware assets.
· Assist with
user onboarding and offboarding processes.
· Other duties
as assigned.
REQUIREMENTS
Required Qualifications/skills
· Education: A degree in Information Technology or a related field is preferred.
· Experience: 0-1 years of experience in IT Support or a related role.
· Technical Skills: Proficiency in Windows, and Linux Operating Systems; knowledge of network protocols and configurations.
· English: basic communication and reading skills
· Soft Skills: Strong problem-solving abilities, good interpersonal and communication skills.
Desired competencies:
· Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role.
· Adaptability: Shows agility and easily adjusts to changing work situations; and
· Ownership: Takes responsibility for own actions and learns from experience.
BENEFITS
Negotiable
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/12/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW