Hostess Cum F&B Cashier

- Meet and greet all guests and potential guests at the front of the F&B outlet by ensuring the following:
- Ensure the outlet is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
- Ensure outlet operating equipment is clean and in working order
- Maintaining standard uniform and personal presentation standards in accordance with hotel policy
- Welcoming guests to the Outlet, by using the Outlet name
- Inquiring if they have a reservation and noting it in the reservation book if they do
- Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
- Being attentive to guest requests
- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
- Take telephone bookings and document in the Reservation book according to restaurant standards.
- Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
- Maintain responsibility of cleanliness of reception desk.
- Receive payment by cash, check, credit cards, vouchers, ...
- Communicates to Superior any difficulties, guest comments and other relevant information.
- Establishes and maintains effective employee working relationships.
- Attends and participates in daily briefings and other meetings as scheduled.
- Attends and participates in training sessions as scheduled.
- Collecting payments whether in cash or credit from F&B Outlets and submit for Accounting Department.
- Take appropriate action to resolve guest complaints.
- Performs related duties and special projects as assigned.
* Benefits:
- Working with expat environment
- Competitive salary package
- Health Care & Accident Insurance
- 12 - 18 days of Annual Leave depends on level
- Uniform Laundry by the Company
- Daily meals, Officer Check, privileges of using Hotel services,...
- Others attractive benefits,....