Hostess - Nhân viên Đón khách nhà hàng

• Greet guests and patrons personally as they enter into the establishment.
• Maintains reservation book and all information pertaining to room occupancy and daily events. Maintain menu & wine list good condition, change menu poster according to meal time.
• Politely request guests to wait in waiting area if no table is available
• Directs and instructs the dining room per team on customer needs to ensure guests receive fast and quality service from the moment they arrive.
• Ensures the group's requirements include services needed for small children, as well as for individuals with disabilities or food allergies.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Serves guest by selling products.
• Establish, develop and maintain positive business and guest relationships.To have a thorough understanding and knowledge of all food and beverage items in the menu.
• To have a thorough understanding and knowledge of all food and beverage items in the menu.
• Update the information boards, including VIP rooms, names, occupancy, weather forecast etc,....