Housekeeping Supervisor/ Giám sát buồng phòng
InterContinental Ha Long Bay Resort & Residences
Địa điểm làm việc: Quảng Ninh
Hết hạn: 11/12/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Mô tả công việc
This Florist is responsible to manage and support housekeeping staff, ensuring all guest rooms and public areas meet the highest standards of cleanliness and guest satisfaction.
Supervise and coordinate daily housekeeping activities, including cleaning of guest rooms, public areas, and laundry services.
Inspect guest rooms, hallways, and public areas to ensure they are clean, well-maintained, and meet the resort's high-quality standards.
Train, support, and guide housekeeping staff, conducting regular coaching sessions to enhance performance and maintain service excellence.
Assign and monitor work tasks to housekeeping team members, ensuring efficient completion within set time frames.
Handle guest requests and concerns promptly and professionally, resolving issues to enhance guest satisfaction.
Maintain and monitor inventory of housekeeping supplies, coordinating with suppliers and placing orders as needed.
Implement and enforce health, safety, and sanitation standards throughout housekeeping operations.
Collaborate with the Front Office and Maintenance departments to report and resolve room status discrepancies or maintenance issues.
Ensure housekeeping staff adheres to all company policies and procedures, maintaining a positive work environment.
Conduct regular audits and inspections to uphold quality standards, providing constructive feedback to staff as necessary.
Supervise and coordinate daily housekeeping activities, including cleaning of guest rooms, public areas, and laundry services.
Inspect guest rooms, hallways, and public areas to ensure they are clean, well-maintained, and meet the resort's high-quality standards.
Train, support, and guide housekeeping staff, conducting regular coaching sessions to enhance performance and maintain service excellence.
Assign and monitor work tasks to housekeeping team members, ensuring efficient completion within set time frames.
Handle guest requests and concerns promptly and professionally, resolving issues to enhance guest satisfaction.
Maintain and monitor inventory of housekeeping supplies, coordinating with suppliers and placing orders as needed.
Implement and enforce health, safety, and sanitation standards throughout housekeeping operations.
Collaborate with the Front Office and Maintenance departments to report and resolve room status discrepancies or maintenance issues.
Ensure housekeeping staff adheres to all company policies and procedures, maintaining a positive work environment.
Conduct regular audits and inspections to uphold quality standards, providing constructive feedback to staff as necessary.
Yêu cầu
Proven experience as a Housekeeping Supervisor or in a similar role within a luxury hotel or resort setting.
Strong leadership and team management skills with the ability to motivate and train team members.
Excellent organizational and time-management skills with a keen eye for detail.
Effective communication and interpersonal skills, comfortable interacting with guests and team members.
Knowledge of housekeeping operations, cleaning procedures, and health and safety standards.
Flexibility to work various shifts, including weekends and holidays.
Strong leadership and team management skills with the ability to motivate and train team members.
Excellent organizational and time-management skills with a keen eye for detail.
Effective communication and interpersonal skills, comfortable interacting with guests and team members.
Knowledge of housekeeping operations, cleaning procedures, and health and safety standards.
Flexibility to work various shifts, including weekends and holidays.
Quyền lợi
Competitive salary and Pre-opening service charge
At least 14 annual leave days/year
Monthly Service charge
100 % salary and immediate Social Insurance enjoyment during probationary period
Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
13th month salary & monthly service charge
Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
Enjoys IHG's special offer for internal employee
At least 14 annual leave days/year
Monthly Service charge
100 % salary and immediate Social Insurance enjoyment during probationary period
Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
13th month salary & monthly service charge
Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
Enjoys IHG's special offer for internal employee
Thông tin khác
Số lượng
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Buồng phòng
Vị trí
Trưởng ca/ Giám sát
Cập nhật
11/11/2024 22:27
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Buồng phòng
Vị trí
Trưởng ca/ Giám sát
Cập nhật
11/11/2024 22:27
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/12/2024
Giới thiệu công ty
Xem trang công ty
In the historic Ha Long Bay, the first InterContinental seaside resort in Northern Vietnam, InterContinental Ha Long Resort & Residences, continues the legacy of the world's biggest luxury hotel family, which spans seven decades. Refresh your CV today and join our team to embrace your future...
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