HR Generalist (Middle)

The20 is a Web3 company building innovative solutions for the digital-asset ecosystem. Combining blockchain, data, and financial technology, we create products and services that help businesses and individuals participate in the evolving Web3 landscape.
We foster a collaborative, results-driven culture where ideas are valued, innovation is encouraged, and continuous improvement is part of everyday work.
Location: Lê Văn Lương, Thanh Xuân, Hà Nội
Employment Type: Permanent, Full-time, Onsite
Working Hours: 8:30 am-5:30 pm, Monday to Friday and two Saturdays per month
Interview Process: Round 1: Interview with the HR Team/ Round 2: Interview with the CEO
The HR Generalist is a mid-level, hands-on role responsible for ensuring accurate, efficient, and compliant people operations at The20. The position combines compensation and benefits, employee lifecycle management, recruitment, employee engagement, HR process improvement, and office administration. It is suited to an organised and detail-oriented HR professional who can manage recurring operations, support employees and managers, and adapt to the needs of a fast-growing company.
You will work alongside a team of young professionals who are eager to learn, share ideas, experiment, and turn new ideas into practical results. The role calls for someone who enjoys collaboration, welcomes different perspectives, and brings structure and reliability to a growing team.
Reports to: Human Resources Team Lead
KEY RESPONSIBILITIES
Compensation & Benefits (30%)
Coordinate monthly payroll, attendance, leave, allowances, bonuses, and deductions.
Administer social insurance, personal income tax, and employee benefits.
Respond to employee questions regarding payroll, benefits, and HR policies.
Ensure C&B information is accurate, confidential, and processed on time.
HR Operations & Compliance (30%)
Manage onboarding, probation, contracts, employee changes, and offboarding.
Maintain complete and accurate employee records and HR data.
Prepare HR documents, reports, policies, and internal guidelines.
Monitor compliance with Vietnamese labour and statutory requirements.
Talent Acquisition (20%)
Clarify hiring requirements with managers and prepare job descriptions.
Source, screen, and conduct initial interviews with candidates.
Coordinate interviews, feedback, offers, and pre-onboarding activities.
Maintain recruitment records and provide regular hiring updates.
Employee Engagement & HR Projects (10%)
Support internal communications, engagement activities, and company events.
Assist with performance reviews, surveys, and training coordination.
Help improve and standardise HR processes, templates, and systems.
Office Administration (10%)
Coordinate office supplies, equipment, facilities, vendors, and payment documents.
Support internal meetings, company activities, travel, and administrative requests.
Ensure a professional, organised, and well-functioning workplace.