Human Resource Director

I. JOB BRIEF:
The HR Director will be responsible for developing and executing HR strategies that align with our business objectives and foster a positive workplace culture. This role requires a strategic thinker with strong leadership skills and a deep understanding of HR best practices in the retail industry.
II. JOB RELATION:
1. Direct superior: Chairman, CEO
2. Direct reports: C&B Team Members, Recruitment Team Members.
3. Major internal communication: All departments
4. Major external communications: Related agencies, government departments.
III. MAIN TASKS:
A. Job Responsibilities:
• Strategic HR Management:
o Develop and perfect the functions and tasks of the HR Department and manage all activities in accordance with assigned responsibilities.
o Manage internal relationships and internal communications within the company.
o Complete the HR department structure according to the company's orientation.
o Develop and effectively implement medium and long-term human resource strategies in line with the company's business strategy and development direction.
o Integrate and synchronize HR strategic goals with the company's vision and core values.
o Participate in the development and orientation of corporate culture.
o Analyze business strategies, medium and long-term goals to determine labor needs and develop medium and long-term human resource plans.
o Develop and control the annual budget plan for human resource management activities, analyze and control labor costs.
• Recruitment and Staffing:
o Directly participate in interviewing, evaluating, and selecting candidates for specialist or senior management positions.
o Develop and implement processes for collecting candidate profiles and recruiting, promoting/replacing/terminating/retiring staff.
• Learning & Development:
o Research, develop, and manage training programs, career counseling, and human resource development.
o Work with the HR team to develop employee training plans to meet the department and company's training objectives.
• Compensation and Benefits:
o Develop, implement, and manage salary regulations, remuneration policies, and employee benefits.
o Manage the collection and analysis of HR data.
• Legal and Compliance:
o Review and supplement the company's legal documents related to human resources.
o Ensure and improve legal compliance in human resource management.
• Learning & Development Team Management:
o Manage the Learning & Development team to ensure the effective implementation of employee training programs in line with company goals.
• Admin Team Management:
o Oversee and manage the activities of the Admin team to ensure the smooth and efficient operation of the company's administrative activities.
B. Director Level Responsibilities:
• Communicate plans and strategies to employees in various departments.
• Identify issues, train and guide direct reports or colleagues.
• Develop and communicate strategies to related departments; Develop programs and projects to support the set strategy; Supervise strategic programs and projects. Allocate resources to promote strategic plan implementation.
• Understand and achieve KPIs assigned by the board of directors.
• Set and discuss KPIs for departments (dKPIs) to monitor and report.
• Complete annual evaluations of dKPIs from direct reports before the end of the financial year.
• Improve branch revenue and/or manage costs year over year.
• Support the development of plans to improve revenue and/or manage costs for the branch/department.
• Develop programs to increase profits and/or manage costs for each branch/department.
• Continuously update and communicate to employees about revenue, budget goals, and departmental operations to the board of directors.
• Build and manage programs/projects to improve departmental and company processes.
• Establish, update, communicate, and monitor compliance with company procedures, policies, and standards.
• Proactively resolve issues within capacity; propose solutions for unresolved issues.
• Plan, complete work on time, and ensure quality.
• Plan work for subordinates and support task completion.
• Quarterly evaluate the implementation of dKPIs by departments.