Human Resource Director

I. JOB BRIEF:
The HR Director will be responsible for developing and executing HR strategies that align with our business objectives and foster a positive workplace culture. This role requires a strategic thinker with strong leadership skills and a deep understanding of HR best practices in the retail industry.
II. JOB RELATION:
1. Direct superior: Chairman, CEO
2. Direct reports: C&B Team Members, Recruitment Team Members.
3. Major internal communication: All departments
4. Major external communications: Related agencies, government departments.
III. MAIN TASKS:
A. Job Responsibilities
- Develop and refine the functions and tasks of the HR department, and manage all activities of the department according to the assigned functions and tasks.
- Manage internal relations and internal communication within the company.
- Improve the structure of the HR department in line with the company's direction.
- Develop and effectively implement medium- and long-term human resource strategies that align with the company's business strategy and development orientation.
- Integrate and synchronize human resource goals and strategies with the company's goals, vision, and core values.
- Participate in building and directing the development of corporate culture.
- Analyze business strategies, medium- and long-term goals, and vision to determine labor needs and create medium- and long-term human resource plans.
- Develop and control the annual budget plan for human resource management activities in the company, analyzing and controlling labor costs.
- Directly participate in interviewing, evaluating, and selecting candidates for specialist or senior management positions.
- Develop and implement the process for collecting candidate profiles and recruiting, promoting/replacing/terminating/retiring employees.
- Research, develop, and manage training programs, career counseling, and personnel development.
- Develop, implement, and manage salary regulations, rewards, and employee benefits policies.
- Build and manage the management of information and analysis of human resource data.
- Review and supplement the company's legal documents related to human resources.
- Ensure and improve legal compliance in human resource management.
B. Director-Level Responsibilities
- Communicate plans and strategies to employees for various departments.
- Identify issues, coach, and guide direct reports or colleagues.
- Develop and communicate strategies for relevant departments; develop programs and projects to support the proposed strategies; oversee strategic programs and projects. Allocate and utilize resources to promote strategic plan implementation.
- Clearly understand and complete KPIs assigned by the Board of Directors.
- Set and discuss appropriate KPIs (dKPIs) for departments to monitor and report.
- Complete annual performance evaluations based on dKPIs from direct reports before the end of the fiscal year.
- Improve branch revenue and/or manage costs year over year.
- Support the development of plans to improve revenue and/or manage costs for the branch or department.
- Develop programs to increase profits and/or manage costs for each branch or department.
- Continuously update and communicate revenue, budget goals, and departmental performance to the Board of Directors.
- Develop and manage programs and projects to improve departmental and company processes.
- Establish, update, communicate, and monitor compliance with company procedures, policies, and regulations for departments.
- Proactively resolve issues within one's ability; propose solutions for issues that cannot be resolved.
- Plan, complete tasks on time, and ensure quality.
- Plan work for subordinates and support task completion.
- Evaluate quarterly performance based on KPIs for departments.