Human Resources Officer

1. General Administration:
Supervise the day-to-day administrative operations of the resort, including managing office supplies and facilities.
Coordinate with other departments to ensure smooth operations and communication.
Manage staff schedules, ensuring adequate coverage in all areas of resort operation.
Coordinate staff payroll administration, ensuring accuracy and timeliness of payments.
2. Activity Coordination:
Oversee the planning and execution of resort activities, ensuring they meet guest satisfaction and safety standards.
Collaborate with the activities team to organize daily, weekly, and seasonal recreational events for guests.
Ensure the proper training and preparedness of activity staff to deliver high-quality guest experiences.
Monitor guest feedback on activities and suggest improvements to enhance guest satisfaction.
3. Employee Engagement and Welfare:
Promote employee welfare and morale by organizing team-building activities, staff events, and celebrations.
Coordinate staff training programs to improve skills and customer service excellence.
Address employee concerns and ensure a positive work environment.
4. Reporting and Documentation:
Prepare regular reports on HR activities, staffing levels, and any issues affecting resort operations.
Maintain up-to-date records of employee attendance, leaves, and disciplinary actions.
Assist in preparing annual budgets related to HR and activity planning.