Mô tả công việc
Position Summary
We are looking for an Internal Business Central Support Specialist to join our Finance Transformation team. Reporting to the Finance Transformation Director, this role will be responsible for supporting internal users, ensuring consistency across entities, and proactively driving system improvements.
Key Responsibilities
User Support & Incident Management
• Provide first- and second-level support to internal users on Microsoft Dynamics 365 Business Central
• Analyze, troubleshoot, and resolve functional issues in a timely manner
• Manage and prioritize user requests through a ticketing system
• Ensure clear communication and follow-up with stakeholders
System Standardization
• Ensure harmonization of Business Central configurations across multiple companies/entities
• Define and promote best practices and standard processes
• Support governance of master data and system usage
Continuous Improvement
• Act as a key contributor to system optimization initiatives
• Identify opportunities to improve efficiency, automation, and reporting
• Propose and document enhancements aligned with business needs
• Collaborate with IT and external partners when required
Documentation & Training
• Create and maintain user guides, procedures, and knowledge base documentation
• Support onboarding and training of new users
• Promote adoption of standard processes and tools
Yêu cầu
Profile & Qualifications
Mandatory
• Strong experience with Microsoft Dynamics 365 Business Central
• Fluent English (written and spoken)
• Proven experience in user support or functional consulting
Preferred
• Good understanding of accounting and finance processes
• Knowledge of accounting and invoicing modules in Business Central would be a strong plus
• Experience in multi-entity/international environments
• Familiarity with process standardization and change management
Skills & Competencies
• Strong analytical and problem-solving skills
• Customer-oriented mindset with excellent communication abilities
• Ability to work independently and prioritize tasks
• Proactive attitude with a continuous improvement mindset
• Team player capable of working across functions and locations
Reporting Line
• Reports directly to the Finance Transformation Director
Quyền lợi
Thưởng
Full 13th month commitment
Bonus based on the company's and individual performances
International business travel if required by the Airlines
Chăm sóc sức khoẻ
Annual health check plan
PVI fully paid by the company
Interesting PVI package for family members on demand
Nghỉ phép có lương
12 Annual paid leaves
1 addition AL for every 5 years of services
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Quản Trị Cơ Sở Dữ Liệu
KỸ NĂNG
User Support, Microsoft Dynamics 365, Accounting, Financial, International Payment
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
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Thông tin chung
- Thu nhập: Từ $ 500 /tháng
Nơi làm việc
- SCSC, Phan Thúc Duyện, Phường 4, Tân Bình, Hồ Chí Minh, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 08/07/2026
