International Sales Representative

In 1960, Sa Giang was founded by Mr. Le Minh Triet specializing in developing traditional Vietnamese products such as shrimp chips. The journey of inheriting and developing manufactured shrimp chips from local heritage requires a lot of enthusiasm, passion, and effort. Over the past six decades, Sa Giang has always carried out that mission and gradually affirmed the quality of Vietnamese products worldwide and is present in over 30 markets. Following the foundation success of shrimp chips, Sa Giang develops various dried rice noodle products.
Primary job objectives: Helping our customers maximize the value that they can get from their protein spend, they view us as their partners rather than just another supplier offering them "commodity" products at the right price.
Key Responsibilities: To learn about our first grade, include learning about shrimp chips and some rice products, in addition to becoming familiar with our vast portfolio of shrimp chips and rice products. You will spend time training with various departments to learn about and support our export operations. After this initial training period, you will support the sales team to manage the day-to-day operations of key-accounts, and will also be given the opportunity to find new customers within a defined territory/channel.
Travel overseas to participate in international exhibitions; visit prospects and customers; and maintain existing customer relationships.
Present new products, their benefits and applications to meet customers' demands.
Reply to customers' inquiries via emails and phone calls.
Offer products to customers based on their requirements.
Negotiate price and other sales terms.
Follow up with the transaction until products are delivered, received, and paid.
Once receive customers' complaints, convey to Quality Management Department and co-ordinate to reply and solve the complaints.
Be a coordinator and translator between customers and factory.
Guide and arrange factory tours and audits for customers.
In coordination with marketing staff, prepare and attend exhibitions (if any) and trade shows.
Participate in weekly sales meetings to review and discuss challenges and achievements during the week.
Proactively provide comments and feedback to improve workflow and communication among colleagues and departments.