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Mô tả công việc
System administration & user support (30%)
- Administrate system and manage users;
- End-user support: Training, supporting users to use the system;
- Ensuring stable operation of the system: Recording, detecting system failures, coordinating with vendors and other departments to identify the cause, handle errors, report timely, and provide solutions to address system issues;
- Evaluate and improve the system to achieve high performance and stability: Have short- and long-term plans to ensure the system operates stably and efficiently following the company's development.
Solution Consulting and Software Project Management (30%)
- Work with other departments, receive requests, propose solutions, and develop documentation of requirements for software development projects and system integration.
- Work with vendors and other departments to develop the system: organize project works, evaluate vendors, and transmit user requests to vendors.
- The focal point coordinates with vendors and other departments to tighten system requirements and propose solutions: Consulting solutions, proposing a solution, solution review, scheduling and planning deployments, Building test cases and organizing UAT for the project.
- Planning and managing work schedules to ensure project quality and on schedule
Organization and management of documents: Building, managing, and organizing system documents (20%)
- Design documentation: BR, SRS, blueprint, API, workflow, database...
- User documents: Admin documents, end-user (case study, step-by-step, tutorials, user guide, training ...).
- Collaborating with the Academy department to build video training and test content for the system. Periodically training end-users or when deploying new features.
Research and development: Researching new technologies and applying technology to the operation of the company (10%)
Perform other assigned tasks (10%)
Yêu cầu
Qualification and Job Requirements:
1.Business analysis
2.Data mapping
3.System design: Dataflow diagram, Use-case diagram, Entity-relationship diagram, Activity diagram, Context diagram, State transition diagram, And other diagrams, Mockup, wireframe...
4.Capable of collecting, synthesizing, and analyzing information using Excel, access, and SQL query tools to export/ import, filter and statistics data.9.Constantly challenge yourself: Always be creative at work, learn new knowledge and technology, and successfully apply it to the company's business
5.English document reading
6.Be proactive and capable of self-dealing with work within the permissible responsibilities and powers.
7.Fierce in solving the problem.
8.Supporting users and colleagues: Friendly, dynamic, thermal
Preferred skills
1.Knowing to program and understanding programming languages
2.English listen & speaking
3.Logic thinking
4.Work experience of at least 2 years in the same position
Quyền lợi
Hưởng đầy đủ quyền lợi của Tập đoàn và Công ty
Thưởng tháng 13,14,15, theo tình hình kinh doanh
Nghỉ thứ 7, CN
Có xe đưa đón, KTX cho nhân viên ở xa
Cơm trưa ngon
Thông tin khác
Cấp bậc
Trưởng nhóm
Kinh nghiệm
3 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thoả thuận