IT Business Analyst

IT Business Analyst
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Job Description:
Background and principal duties:
We are a group of information technology companies leading in the field of providing enterprise resource planning and customized IT solutions for Korean enterprises in Vietnam in the last 15 years. We are a unification between THL Group and BSG One Vina (Vietnam branch of BSG One - SAP Gold Partner in Korea).

As IT Business Analyst (BA), you are part of the ITBA team and your main duty is to gather business requirements from customer. Those requirements are first critically analyzed and improved to maximize business value. Then you work with developers, testers and project managers to estimate effort, cost and timeline. Once approved, you transfer the requirements to the developers.
Job Responsibilities:
Looking from the process side, the main responsibilities are:
Gathering business requirements from customer
Understanding and critically analyzing the requirements with the goal to simplify them and modify them so existing solutions can be reused as much as possible
Working with developers, testers and project managers to estimate effort, cost and timeline. Reviewing those estimates with our colleagues
Once approved, handing over the requirements to developers and testers
Good requirements are the foundation of the success of every project. Therefore, we expect you to:
Ensure scope/requirements are crystal clear (both when received from business and transferred to team), fully aligned/agreed with all stakeholders, and kept fully controlled (documented, tracked, not forgetting scope or allowing scope creep)
Ensure scope/requirements are critically reviewed in order to increase business benefit while reducing complexity and effort to implement and maintain the software
Do your work as per quality and timeline expectations
Not just to pass on requirements but fully understand the purpose (what does the customer want to achieve) and based on that propose and discuss improvements
Be the contact point for internal teams and customers if there are scope issues/ misunderstandings. Take the lead to explain, clarify and get everyone aligned what the scope/requirements are
Hold demo sessions, explain stakeholders how we work and support handover meetings once the software is implemented
Job Requirements:
University Degree in Information Technology or Business Administration
Certification in Business analysis area is a strong plus
At least 3-years relevant work experience as IT Business Analyst
Strong knowledge of business analysis methodologies and tools
Experience in agile software development and Jira
Experience in working with customers from Korean
Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
Able to transfer clearly requirements to developers and testers
Strong logical thinker, so can challenge solutions from a business/customer point of view and ensure we deliver simple instead of overcomplicated solutions
Experience in using BA visualization tools (e.g., BPMN, Visio)
Soft-skills:
Very strong English and overall communication skills
Can build trust with customers and team
Reliable, responsive, focus on quality
Ambition to grow and develop. Do not afraid to fail once in a while
Able to withstand pressure (can be due date/ delivery of document and estimation)