Mô tả công việc
Job Purpose: The IT Operations Specialist is responsible for supporting IT operational activities, workflow implementation initiatives, and cross-functional coordination to ensure smooth execution of system-related operations and improvement projects.
I. Key Responsibilities:
(1) IT Operations & Project Coordination (40%)
• Coordinate daily operational activities related to IT systems, workflow enhancements, and operational improvement initiatives.
• Track project progress, follow up action items, and support timeline management for assigned IT operational projects.
• Coordinate with vendors, internal departments, and users to support implementation activities and issue resolution.
• Prepare meeting minutes, progress reports, and project tracking documentation.
(2) Workflow & System Support (40%)
• Support workflow implementation and operational process improvement initiatives.
• Coordinate user requests, issue tracking, and system enhancement follow-up activities.
• Assist in User Acceptance Testing (UAT), operational validation, and post-implementation support.
• Maintain system/process documentation, user guidelines, and operational records.
(3) Reporting & Information Management (10%)
• Prepare and maintain operational reports, tracking logs, dashboards, and internal records.
• Support information accuracy and documentation consistency across operational activities.
(4) Continuous Improvement & Communication Support (10%)
• Support process standardization and operational efficiency improvement initiatives.
• Coordinate communication among internal stakeholders to ensure smooth operational execution and timely follow-up.
* Working Relationship:
Internal:
• IT Planning Department
• Finance / Accounting Department
• HR&GA and other related internal departments
• Business users and related operational stakeholders
External:
• External vendors and service providers related to IT operations and workflow/system implementation
• Third-party partners for operational systems, workflow solutions, and communication platform support.
Yêu cầu
Qualification And Experience
1. Experience:
• 2-5 years of experience in IT operations, project coordination, system support, business operations, workflow coordination, or related operational roles.
• Experience coordinating with cross-functional teams and external vendors is preferred.
• Experience in workflow systems, operational process coordination, or system implementation support is an advantage.
2. Qualifications:
a. Required Qualifications
• Intermediate level English reading and writing skills sufficient for business documents and professional email communication (mandatory).
• Solid PC skills, including Microsoft Excel, Word, and Outlook.
• Good understanding of operational workflows and coordination processes.
• Familiarity with workflow systems, ticketing systems, or operational tracking tools is preferred.
b. Soft Skills:
• Strong coordination and communication skills.
• Good organizational and follow-up capability.
• Detail-oriented with strong documentation discipline.
** Benefit:
• Social Insurance according to Vietnamese Labor Law (Social insurance, medical insurance, Unemployment insurance)
• Yearly Health examination, Accident insurance 24/7, Healthcare insurance.
• Bonus & Salary review once per year (depending on Company business and performance).
• 12 annual leave days per year.
• Annual teambuilding and company trip.
• Opportunity for internal training.
Quyền lợi
Thưởng
Annual bonus and salary review once per year based on company performance.
Chăm sóc sức khoẻ
Comprehensive healthcare program.
Nghỉ phép có lương
12 annual leave days per year.
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Thông tin khác
NGÀY ĐĂNG
27/05/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > System/Cloud/DevOps Engineer
KỸ NĂNG
Administrative, Administrative, Administrative, English Fluency, Software Application
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không giới hạn
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Thông tin chung
Nơi làm việc
- Số 246, Đường Cống Quỳnh, Phường Bến Thành, TP. HCM
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 26/06/2026
