IT Delivery Manager

About us: With 20 years in operation, SmartOSC is an industry-leading digital transformation agency of 1,000+ experts across Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. Deep experience across most enterprise platforms and technology stacks has made SmartOSC a trusted partner for leading brands and financial institutions worldwide.
With a "people-centric" strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.
For further information about SmartOSC, please visit [protected info]
Working Place: Handico tower, Pham Hung, Tu Liem, Hanoi
Headcounts: 03
Role Overview
We are looking for an experienced Delivery Manager to lead software development projects and cross-functional teams in a global delivery environment. You will take ownership of project scope, timeline, budget, risks, and team performance while working closely with international clients across the US, Europe, Australia, and Singapore. Beyond project delivery, you will play an important role in building and developing high-performing teams, driving clear client communication, and identifying practical opportunities to apply AI in project workflows and products.
Key Deliverables & Responsibilities
Lead the development team to ensure that assigned duties meet the business requirements and the company's objectives
Manage changes to the project scope, project schedule, and project costs
Build and manage a schedule to ensure work is identified, assigned and completed on time
Successfully manage the relationship with the client through clear communication patterns
Create and maintain comprehensive project documentation throughout the entire process
Perform risk management to minimize project risks
Identify, track, manage, prevent and resolve any project issues that may occur
Measure project performance using appropriate tools and techniques
Work directly with foreign customers from USA, Europe, Australia, Singapore
Involved in the recruiting, training of project staff
Manage team size 10-30 members at least
Requirements
At least 3 years of experience as a Software/IT Project Manager/ IT Delivery Manager in an IT company.
Proven experience in project estimation, budget control, people management and risk management
Good communication skills: can lead group discussions (public speaking), create teamwork orientated environment, etc.
Highly responsible, well-organized, communicative, pro-active, dare-to-lead attitude
Excellent English (good in technical reading & writing and ability to communicate with foreign clients clearly and concisely)
Ability to generate innovative ideas for applying AI in company workflows and products, along with leading and training team members on essential AI skills and knowledge.
Benefits
At SmartOSC, we offer the best to your values:
Attractive salary package
Salary review twice a year
Flexible working hours (between 7:30am - 7:30pm on staff's preference)
Premium health care
Working in one of the largest digital transformation agencies in Asia - Professional English environment
Firm's Certified Qualifications Sponsorship for career development
Annual company trip inside or outside Vietnam
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc
To Apply
Please submit your Job application letter with " Project Manager" in the subject line.
Updated CV in English, including your contact email and phone number.
Personal Data Consent Notice
By submitting your resume for this position, you acknowledge and consent that the Company may collect, use, store, disclose (where necessary), and otherwise process your personal data for recruitment-related purposes, including evaluating your application, communicating with you, and making hiring decisions. Your personal data may be shared with relevant third parties involved in the recruitment process on a need-to-know basis. You acknowledge and consent that the Company shall retain your personal data for as long as necessary to fulfil the above purposes or to comply with applicable legal obligations.
Where permitted by applicable law, you may submit a written request for the deletion of your personal data.