Mô tả công việc
Working Location:
1. Main working location: Olam Agri Vietnam Factory at Kien Thanh Industrial Cluster, Ap 3, Long Cang Commune, Tay Ninh Province (Company shuttle bus is provided from District 1, Ho Chi Minh City at 7:30 AM, taking approximately 1 hour to 1 hour 15 minutes to reach the factory)
2. Occasionally required to work at HCMC Office: 12th Floor, Enterprise Building, 290 Ben Van Don Street, Ward 2, District 4, Ho Chi Minh City.
Job Responsibilities
• Provide onsite
IT support for office users and factory employees.
• Troubleshoot hardware, software, network, printer, and peripheral device issues.
• Support daily IT operations in both office and manufacturing environments.
• Maintain and troubleshoot LAN/Wi-Fi connectivity, IT devices, and office equipment.
• Coordinate with Central IT Team in India for issue escalation and system support.
• Install, configure, and maintain desktops, laptops, printers, scanners, and related IT equipment.
• Support IT infrastructure activities, including network cabling and device relocation.
• Ensure timely resolution of IT incidents and minimize operational downtime.
• Maintain IT asset records and basic technical documentation.
• Support users through onsite, remote, email, and phone communication.
Yêu cầu
• Around 3 years of experience in IT Helpdesk / IT Support / Infrastructure Support.
• Experience working in manufacturing or factory environment is preferred.
• Good knowledge of Windows OS, Microsoft Office 365, network troubleshooting, printers, and end-user devices.
• Basic understanding of LAN/Wi-Fi, network switch, cabling, and Active Directory.
• Good troubleshooting and problem-solving skills.
• Able to work independently and support users onsite.
• Good English communication skills, especially for working with Central IT Team in India via email, calls, and meetings.
• Service-minded, proactive, and able to work under pressure.
• Diploma or Bachelor's Degree in IT, Computer Science, or related field is preferred.
Quyền lợi
Chăm sóc sức khoẻ
Full social insurance and healthcare benefits according to company policy.
Nghỉ phép có lương
Annual leave and company holidays following labor law regulations.
Đào tạo
Training and career development opportunities within the company.
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Thông tin khác
NGÀY ĐĂNG
20/05/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
IT Helpdesk, Microsoft Office 365, Network Troubleshooting, Problem-solving, Windows OS
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
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Thông tin chung
- Thu nhập: 13tr-17tr ₫/tháng
Nơi làm việc
- Olam Agri Vietnam Factory at Kien Thanh Industrial Cluster, Ap 3, Long Cang Commune, Tay Ninh Province
- 12th Floor, Enterprise Building, 290 Ben Van Don Street, Ward 2, District 4, Ho Chi Minh City
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 20/06/2026
