it manager ( Trưởng Phòng Công Nghệ Thông Tin)

Project Supervision and Implementation:
Manage the products and projects of the IT department, ensuring progress and summarizing results.
Lead CRM projects with a focus on customization to enhance business operations.
Manage the professional and efficient operation of the company's website, including technical troubleshooting, maintenance, and data backup.
Troubleshoot and fix crucial issues that pertain to server logs, network, backend, and frontend source code.
Technology Strategy Development:
Research, deploy, and advise the management on technology solutions to develop a tech strategy aligned with the company's business goals.
Develop systems for functions within new projects in response to challenging requirements.
IT Department Direction and Development:
Define and develop the direction of the IT department, including planning and operational policies.
Delegate tasks, evaluate job performance, and propose rewards or disciplinary actions for staff.
Manage, monitor, and evaluate the performance of the IT department.
Budget Management:
Develop and propose budgets for the IT department to ensure efficient utilization.
Compile and summarize IT department expenses monthly.
Infrastructure Building and Enhancement:
Ensure the integrity and security of data, network access, and backup systems.
Uphold and enhance critical IT infrastructure, encompassing operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.