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Mô tả công việc
Designing and installing computer hardware configurations.
Installing software and networking systems.
Troubleshooting network and software issues.
Installing high-level software security systems.
Training staff on newly installed hardware and software systems.
Fixing hardware, software, and networking issues.
Responding to general IT requests.
Ensuring security software is kept up to date.
Diagnose and resolve technical hardware and software issues.
Research questions using available information resources.
Advise user on appropriate action.
Follow standard help desk procedures.
Log all help desk interactions.
Follow up with customers and users to ensure complete resolution of issues.
Redirect problems to correct resource.
Identify and escalate situations requiring urgent attention.
Track and route problems and requests and document resolutions.
Resolve technical problems with Local Area Networks and Wide Area networks.
Inform management of recurring problems.
Stay current with system information, changes and updates.
Help update training manuals for new and revised software and hardware.
Train computer users as necessary.
Yêu cầu
Bachelor's degree in IT is preferred.
Good English skills (written and spoken) to communicate with native English-speaking teams.
Extensive knowledge of computer hardware system.
Ability to troubleshoot complex software and hardware issues.
Knowledge of database and networking security systems.
Ability to manage 2-3employees.
Quyền lợi
14 days of annual leave.
Full social insurance and health insurance benefits as per legal regulations.
24/7 accident insurance and health insurance for employees working over 6 months.
Internal and external training programs.
Provided PC or laptop.
Various salary, bonus, and other benefits.
Thông tin khác
Địa điểm làm việc
- Đường số 10, Khu Công nghiệp Long Thành, Xã Tam An, Huyện Long Thành, Tỉnh Đồng Nai
Việc làm Đồng Nai
Thông tin chung
- Ngày hết hạn: 10/03/2025
- Thu nhập: Thỏa thuận
Công ty TNHH ZEDER Việt Nam, chuyên sản xuất các sản phẩm linh kiện và phụ tùng ô tô, có vốn đầu tư từ Úc. Proudly Australian owned and operated business built on the combined strengths of Fulcrum Suspensions & Redranger with brands that pioneered the elastomer suspension bushing market throughout ...
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