IT Officer

ICEM - Interna,onal Centre for Environmental Management is an award-winning independent technical service centre that assists the government, private sector and communi,es in defining and implemen,ng policies for sustainable development. Established in Australia in 1999, ICEM has its
regional headquarters in Hanoi and is staffed by full-,me interna,onal and national technical and administra,ve personnel.
ICEM works in Asia and the Pacific and focuses on climate change, water resources management, disaster risk reduction, renewable energy, environmental assessment, environmental economics, nature-based solu,ons and biodiversity conservation. ICEM seeks to integrate environmental concerns
with development through spa,al planning, modelling, socio-economic analysis and environmental assessment tools.
ICEM is now seeking to employ an IT Officer, based in Hanoi, Vietnam, on a two-year renewable contract. The candidate will report to the ICEM GIS and Modelling Manager and work in close interac,on with relevant senior international colleagues.
Responsibilities
• Overall role: Responsible for server administration, system security, software deployment, and technical support for DSS applications developed using RShiny, R, GeoServer, PostgreSQL/PostGIS, Docker, WordPress and other open-source technologies
• Specific tasks:
o Provide IT administration support of Linux servers (primarily) and Windows based machines
o Perform regular system updates, security patches, and backups
o Op,mize server performance, storage management, and resource allocation
o Support deployment of completed web applications to ICEM's Ubuntu servers and client machines (Windows Server and Linux distros)
o Support server management of various applications that include RStudio Server, R Shiny, GeoServer; rela,onal databases (e.g., PostgreSQL); Docker containeriza,on, Kobo
ToolBox, and WordPress content management systems; and other applica,ons as required
o Support development, deployment and management of applica,ons using Docker containerization (including edi,ng Docker files)
o Troubleshoot any server-related problems, (e.g., with Docker images/containers, GeoServer, RStudio, R Shiny and other applica,ons)
o Maintain detailed and accurate IT Admin manuals for each server (in English)
o Ensure remote application backup and system recovery: organize automa,c data backups on remote external servers (e.g., Geoserver databases, PostgreSQL databases, Shiny applications, Docker compose yml and other important configura,on files); regular testing and verification that backups can be recovered
o Manage a service to monitor all web applica,ons are online 24 hours per day
o Monitor system security and install updates for the operating system as required
o Update applications as required (in consulta,on with the ICEM team)
o Provide basic training on server management and system usage.