IT Project Manager

We are looking for Project Managers to lead and deliver digital transformation initiatives across the organization. This role is responsible for end-to-end project management-from discovery and planning to execution, go-live, and post-implementation optimization-ensuring projects are delivered on time, within scope and budget, and with measurable business outcomes.
1) Key Responsibilities
Project Delivery & Governance
Lead multiple digital transformation projects
Define project scope, objectives, deliverables, milestones, resources, and success metrics
Build and maintain detailed plans: timeline, work breakdown structure (WBS), resource plan, and budget tracking.
Track progress, manage scope changes, control risks/issues, and escalate when necessary.
Ensure quality delivery through acceptance criteria, UAT coordination, go-live readiness, and hypercare plan.
Establish governance model: project charter, RAID log (Risks, Assumptions, Issues, Dependencies), change control, steering committee updates, and decision tracking.
Ensure compliance with internal policies, security, and data privacy requirements.
Stakeholder & Cross-functional Management
Act as the primary point of contact between business teams, IT/engineering, vendors, and external partners.
Facilitate requirement workshops, align stakeholders on priorities, and manage expectations.
Manage vendor selection support (RFI/RFP), contract/SOW alignment, and delivery performance.
Prepare project status reports (weekly/monthly) for leadership and steering committees.
Capture lessons learned and continuously improve PM processes, templates, and standards.
2) Requirements / Qualifications
Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field.
5+ years of experience in project management
Proven experience delivering complex, cross-functional projects with measurable outcomes.
Strong understanding of project management methodologies (Waterfall, Agile/Scrum, Hybrid).
Solid knowledge of SDLC, system integration, API concepts, and data flows (high-level).
Excellent stakeholder management, communication, facilitation, and negotiation skills.
Strong analytical and problem-solving abilities; comfortable with ambiguity and fast-changing priorities.
Proficient in project tools (Jira/Confluence, MS Project, Excel, PowerPoint).
English proficiency: able to run meetings, write project documentation, and work with international vendors.
Key Competencies
Ownership & accountability
Structured thinking and planning
Risk management and decision-making
Strong execution and follow-through
Customer/business outcome mindset
Collaboration and leadership without authority
Excellent communication (verbal & written)
Nice to have
PMP / PRINCE2 / Agile (CSM/PSM) certification.
Experience in e-commerce, aviation, hospitality, or large-scale service operations.
3) Why You'll Love Working Here
Impact That Matters
You'll help shape large-scale digital platforms used across Sun Group's iconic businesses from resorts and theme parks to entertainment and luxury hospitality.
Fast-Paced, Innovative, and Tech-Driven
You'll be part of a high-performance team where ideas move quickly, experimentation is encouraged, and your contributions directly shape product success.
Top-Tier Benefits
- "An cư lạc nghiệp" policy: Apartment ownership for employees with 10 years of service.
- Premium Suncare Insurance for you and your loved ones (free for employees).
Annual health check at Sun Group International Hospital.
Free access to Sun Group theme parks, cable cars, plus exclusive hotel, resort & entertainment discounts.
Special perks across aviation, banking, symphonic events, and real estate.
Working Location: Sun Ancora Tower, 3 Luong Yen, Hai Ba Trung, Hanoi