IT Solution Engineer Japanese Speaking

General Responsibilities:

• Tasks & Responsibilities will be adjusted based on your skills and experience.
• Set your KPI and action plan in alignment with the company's goals, strategy, and tactics.
• Continuously review your plan and conduct internal reviews and approvals as needed.
• Regularly report your progress and consult with the Manager.
• Continuously improve work efficiency and productivity through process optimization and KAIZEN.

As an IT Solution Engineer

• Maintain strong communication to build long-term client relationships.
• Proactively prospect new business leads and drive negotiations to win new contracts.
• Take responsibility for the contract terms, and profit/loss of assigned projects.
• Manage monthly figures for assigned projects.
• Lead the preparation of proposal documents in collaboration with the development team.
• Present proposals to clients and negotiate project terms.
• Adjust contract conditions with clients as necessary.
• Consistently make action plans for the projects under your management.
• Coordinate with Sales Admin to generate the contract, payment request, and invoice.

• A total of 3+ years of practical experience in the B2B field.
• 3+ years of experience in dealing with intangible products/services in the B2B field.
• (Both requirements above can be fulfilled concurrently within the same period).
• Practical experience using CRM in daily business operations.
• Specific CRM software or number of years of use are not specified.
• Ability to specifically explain the products/services handled, target customer base, process/stages responsible for, targets/achievements, and your individual contribution to the results.
• Ability to think critically, learn proactively, and take initiative.
• Required experience extends beyond data entry to include utilizing CRM for customer follow-up, tracking deal progress, and managing next actions.

Foreign Language Requirements

• Japanese: JLPT N1-2 level (Required)
• English: TOEIC 600+

(Practical communication skills are more important than certifications.)

Working Enviroment

• PC: MacBook Pro / Air for all employees ☆
• Process: Agile ☆ / Waterfall / Hybrid
• Method: DevOps ☆
• Groupware (Email/Storage/Docs): Google Workspace ☆
• Communication Tools: Google Chat ☆ / Slack / etc.
• Online Meeting Tools: Zoom ☆ / Google Meet ☆ / etc.
• Project Task Management: Redmine ☆ / Jira / Backlog / etc.
• Employee Evaluation Policy: We evaluate your growth & adjust your salary to market value or higher.
• Testing Devices (Smartphones): Access to the latest devices.
• Check-in/out Time Management: Own system (Apps).
• Certification Allowance: Various types available, leading to salary increases.

Additional Benefits & Career Development

• Salary Review: Every 6 months.
• Parties & Events: Plenty!
• Career Path: We offer two main career paths-organizational management or expertise (specific technology, project management, UX design, sales, marketing, etc.). Advancement to Director, CTO, or even CEO is possible.

Recruitment Policy

• Commitment to equal opportunities and personal growth.
• We welcome applicants of all nationalities, ethnicities, ages, genders, religions, and backgrounds, including individuals with disabilities.
• We aim to place employees in roles that maximize their abilities and growth potential while offering a competitive and attractive salary.

Message to candidates

• Vietnam is experiencing remarkable growth, and our company continues to expand alongside it. Why not join our team and grow with us?
• If you resonate with our VISION and do your best here, we promise your market value in the IT industry will increase significantly.