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Mô tả công việc
Working location: 81 Dam Quang Trung, Long Bien, HaNoi.
Working time: Mon-Sat
- Respond promptly to on-site service requests and incidents, diagnosing and resolving hardware, software, and network issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment on-site.
- Support users with technical queries.
- Monitor and maintain local area networks (LAN) and wireless networks, ensuring connectivity and security.
- Perform routine system checks, updates, and preventive maintenance.
- Document all support activities, resolutions, and recommendations in service logs and reports.
- Collaborate with remote support teams and escalate complex issues when necessary.
- Assist in the deployment and upgrading of IT systems and software packages.
- Ensure compliance with company IT policies and data protection regulations.
- Maintain inventory of IT assets and manage replacements or repairs.
- Train Bureau Veritas staff on Core Corporate Platforms. Lead workshops and feedback sessions to encourage engagement. Share knowledge to support ongoing learning.
- Promote a positive attitude toward change.
- Track adoption metrics and KPIs to assess training and change management effectiveness.
- Report progress regularly to leadership and project teams.
- Travel to various sites for on-site IT support requirements.
Yêu cầu
- Bachelor's degree in Information Technology or Computer Science.
- 2-3 years of experience working in an IT environment, with solid knowledge and experience in networking and hardware technologies.
- Good English communication skills.
- Strong knowledge of LAN/WAN networking technologies.
- Proficient in Windows operating systems.
Quyền lợi
Thưởng
13th salary, KPI bonus
Chăm sóc sức khoẻ
Health Care Insurance
Máy tính xách tay
Company laptop
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
IT Helpdesk, Technical Support, Helpdesk, IT Hardware
LĨNH VỰC
Dệt may/May mặc/Giày dép
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: $ 500-900 /tháng
Nơi làm việc
- Office Building at Gia Lam Airport Service Area, Group 1, Dam Quang Trung Street,Phuc Dong Ward, Lon
A division of Bureau Veritas international group, Bureau Veritas Consumer Products Services (BVCPS) is a world leader in consumer product testing, inspection, and auditing services provider. Locations in 40 countries with over 6,500 employees, BVCPS help to enhance and protect the value of greatest business assets: Brand, People & Customers. To cope with our continuous expansion, you are cordially invited to join as one of our professional associates in Vietnam.
Quy mô công ty
Từ 501 - 1000 nhân viên
