Japanese IT Service Desk Analyst
Hitachi Digital Services
Địa điểm làm việc: Hà Nội, Hồ Chí Minh, Đà Nẵng
Hết hạn: 4 ngày trước
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
We are looking for a proactive and customer-focused IT Service Desk Analyst with strong Japanese proficiency to join our team and will be the first point of contact for end-user technical issues. The ideal candidate should have excellent problem-solving skills, strong customer service orientation, and the ability to communicate technical solutions effectively in both English and Japanese.
What you'll be doing
• Support the deployment and management of applications, patches, and updates on endpoints via UEM tools.
• Collaborate with IT and security teams to enforce security policies and compliance standards for both Office 365 and managed endpoints.
• Provide technical support for end-users on Office 365 applications and UEM-related device issues.
• Stay up-to-date with new Office 365 features, UEM solutions, and industry best practices to optimize performance, security, and endpoint management.
What you'll be doing
• Support the deployment and management of applications, patches, and updates on endpoints via UEM tools.
• Collaborate with IT and security teams to enforce security policies and compliance standards for both Office 365 and managed endpoints.
• Provide technical support for end-users on Office 365 applications and UEM-related device issues.
• Stay up-to-date with new Office 365 features, UEM solutions, and industry best practices to optimize performance, security, and endpoint management.
Yêu cầu
• Bachelor's degree or equivalent diploma.
• Language Proficiency: Japanese N1/N2 level (strong speaking and writing skills).
• Experience working with Japanese clients and systems.
• Have experience with SCCM, Office 365 services, UEM solutions (Microsoft Intune, Workspace ONE, or similar).
• Familiarity with Japanese work culture and business manners.
• Strong analytical and problem-solving skills.
• Proficiency in English is an advantage.
• Language Proficiency: Japanese N1/N2 level (strong speaking and writing skills).
• Experience working with Japanese clients and systems.
• Have experience with SCCM, Office 365 services, UEM solutions (Microsoft Intune, Workspace ONE, or similar).
• Familiarity with Japanese work culture and business manners.
• Strong analytical and problem-solving skills.
• Proficiency in English is an advantage.
Quyền lợi
Thưởng
* 13th-month salary, bonus, allowance for valid language cert. (Toeic >=700, IELTS >=6.0, JLPT >=N3)
Chăm sóc sức khoẻ
* Premium health and accident insurance, annual medical check-up program.
Nghỉ phép có lương
* National holidays, 13 days of annual leave, 1 day of anniversary, 1 additional day for Christmas.
* 13th-month salary, bonus, allowance for valid language cert. (Toeic >=700, IELTS >=6.0, JLPT >=N3)
Chăm sóc sức khoẻ
* Premium health and accident insurance, annual medical check-up program.
Nghỉ phép có lương
* National holidays, 13 days of annual leave, 1 day of anniversary, 1 additional day for Christmas.
Thông tin khác
NGÀY ĐĂNG
13/03/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
Japanese, IT Helpdesk, Service Desk, IT Support, English
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: 13/04/2025
- Thu nhập: Thương lượng
Nơi làm việc
- Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Hồ Chí Minh, Việt Nam
- 18th Floor, VCCI Tower, 9 Dao Duy Anh Street, Phuong Mai Ward, Dong Da District
- 6th Floor, Phi Long Bldg, 52 Nguyen Van Linh Street, Nam Duong Ward, Hai Chau
Giới thiệu công ty
Xem trang công ty
Hitachi Digital Services
Address: Floor 3rd, 4th Helios Building - Floor 9th QTSC9 Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12.
Address: Floor 3rd, 4th Helios Building - Floor 9th QTSC9 Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12.
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services. Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings. Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises.
Hitachi Digital Service Vietnam (formerly known as Hitachi Vantara) is a leading global IT solutions provider located in Santa Clara . A Hitachi group company since October 2014, it was rebranded as Hitachi Vantara in January 2020. We have many years of experience providing premier IT solutions and systems integration services to customers around the world in the areas of Digital Transformation, Product Engineering Services, Enterprise Applications, Embedded Systems, and Managed Services.
Hitachi Digital Service Vietnam (formerly known as Hitachi Vantara) is a leading global IT solutions provider located in Santa Clara . A Hitachi group company since October 2014, it was rebranded as Hitachi Vantara in January 2020. We have many years of experience providing premier IT solutions and systems integration services to customers around the world in the areas of Digital Transformation, Product Engineering Services, Enterprise Applications, Embedded Systems, and Managed Services.
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