Junior IT Systems Engineer

1. Take over and document existing systems
Learn the current applications, integrations, infrastructure and manufacturing and office workflows. Document how they work, their dependencies, routine support tasks and known issues.
2. Maintain and improve Python code
Read, debug and extend existing Python integrations, scripts, automation and internal applications. Use version control and test changes before putting them into use.
3. Support ERP integrations and data flows
Monitor existing integrations, investigate failed transfers or data discrepancies, and implement incremental fixes and improvements to established processes.
4. Work with business users and the ERP vendor
Understand operational needs, reproduce issues, describe requirements clearly, coordinate with the ERP vendor and other suppliers, and test fixes and enhancements with users.
5. Troubleshoot technical problems
Use logs, database queries and source code to investigate problems. Make careful, tested changes, document outcomes and escalate high-risk or unfamiliar issues.
6. Support on-premises IT infrastructure
Work with current IT staff to maintain and improve computers, servers, networks and supporting services used by the factory and office.