Territory & Customer Scope
Working territory: Bình Dương & Bà Rịa - Vũng Tàu
Channel: Modern On Trade (MONT) - Independent
Segment: Restaurants, Bars, Pubs, Clubs, Lounges, Rooftops, Hotels and MONT outlets
Key Responsibilities
Business DevelopmentManage and develop assigned key accounts to achieve sales targets and business goals.
Identify and develop new business opportunities through prospecting, customer acquisition and account development within assigned territory.
Build and maintain strong relationships to ensure customer satisfaction and loyalty.
Plan promotional programs and activities to drive sales growth.
Work closely with the sales team,
Trade Marketing, and other departments to ensure the effective execution of sales strategies and promotional programs.
Identify areas for improvement and implement corrective actions to achieve sales targets.
Customer Centricity
Provide exceptional customer service to enhance customer satisfaction and retention.
Handle objections and complaints effectively and follow up on all customer requests.
Advise customers on business development, including recommending suitable product's porfolio for the customer business model
Other Admin Duties
Market and Competitor Analysis by monitoring and analyzing market trends and competitor activities to identify opportunities and threats
Sales Reporting and Analysis: Track and analyze sales performance, providing regular reports to management.
Participate in monthly meetings to review sales performance and plan future activities.
Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
Minimum of 3-years of experience in Key Account Managament or relevant roles, Horeca experience is a must have.
Effective communication skills for dealing with key customers and stakeholders.
Ability to travel frequently as required for business operations.
High level of integrity, responsibility, and dedication to achieving company goals.
Ability to communication in English at intermediate level