Key Account Manager

We are looking for a skilled Key Account Manager to oversee the relationship's of the company
with its most important clients. You will be responsible for obtaining and maintaining long term
key customers by comprehending their requirements.
The ideal candidate will be be apt in building strong relationships with strategic customers. You
will be able to identify needs and requirements to promote our company's solutions and
achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
Responsibilities
• Develop trust relationships with a portfolio of major clients to ensure they do not turn
to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions
that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to
maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external
stakeholders using key account metrics