Key Account Specialist
- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
Respond to customer requests/inquiries for product information or claim/feedback via phone,email....
Research and solve issues with orders and customers in a timely manner such as shipping delays, customer problems, obtaining the correct information from the customer to provide assistance
Work on forecast from each customer, match with factory capacity and resources. Monitor and analyze customer's usage of products
Liaise between the customer and internal teams.
Responsible for additional duties and projects as assigned by Sourcing and Purchasing Manager and Director
Yêu cầu công việc
Minimum 2 years of experience in customer service and/or account management
Prior experience in a manufacturing, engineering (is a plus)
Strong customer service skills, able to articulate and understand requests or issues
Quyền lợi được hưởng
SI base on 100% salary from probation
Lunch provided
15 minutes break every morning & afternoon
12 AL + 2 days off on Xmas
KPI bonus, best staff bonus, holiday bonus, seniority bonus, housing allowance,...
Annual company trip
13th month salary
Annual salary review
Thông tin khác
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
Công ty TNHH Julie Sandlau Việt nam
The Julie Sandlau factory
In 2005, we founded our factory in Hanoi, Vietnam with Corporate Social Responsibility as an absolute core value. We care greatly for our employees and are proud that many women are in leading positions. The employees at our factory work in a safe and responsible environment where well-being, health, and education are of high priority. The factory has won the award for 'Best Workplace in Hanoi' several times among 1000 companies in the district.
We are proud of our jewelry production in Vietnam and the fact that all of our materials are recycled, ethically sourced, and of exceptional quality. Our factory has accomplished a prestigious certificate from the Responsible Jewelry Council, which assures we have a responsible supply chain.
Việc làm tương tự
Giải thưởng
của chúng tôi
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Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.