Key Account Supervisor

Work location: Amway HCM Center - 410B-C-D Nguyen Thi Minh Khai, Ban Co Ward, Ho Chi Minh City
ROLE PURPOSE
This role is responsible for driving distributors/key accounts' performance through data analysis, strategic planning, execution, and performance monitoring. The position ensures alignment between local sales strategies and distributors/key accounts' goals, while serving as the primary business contact for all related matters.
KEY RESPONSIBILITIES:
1/ Analyze
- Review qualification and re-qualification data to identify root causes of performance issues.
- Detect data patterns that highlight recurring challenges or growth opportunities.
- Understand each account's motivations and objectives to anticipate key needs.
2/ Plan
- Develop tailored messaging and strategies for each account to address short-term priorities.
- Collaborate with the Line Manager to align sales strategies with both local and account objectives.
3/ Implement
- Set structured agendas for meetings to ensure focused and effective execution.
- Assess each account's current performance and short-term goals to identify strengths and improvement areas.
- Support accounts in defining actionable solutions to overcome strategic or operational barriers.
- Provide data-driven insights to address qualification/re-qualification gaps and drive progress.
4/ Monitor
- Track account performance against tactical plans and agreed KPIs.
- Generate timely alerts or recommendations to sustain execution and downline growth.
- Act as the point of contact for all business-related issues and requests.