L&OD Manager

MISSION To support the HR mission of driving and leading Learning & Development Interventions in Home & Entertainment of Central Retail in Vietnam, with specific focus on providing Management skills, core skills and technical support & resources to improve capability of employees in line with business plan objectives and business growth strategy.This requires the co-ordination of the overall BU's training budget in co-operation with HRBP Manager and the monitoring and execution of plans in accordance with group standards and within the required KPI benchmarks.
ACTIVITIES
L&D Alignment (Strategic Management)
Identify and establish sustainable L&D strategy in collaboration with HRBP Manager and Functional Heads to understand ongoing business demands requiring L&D interventions to enable the development and growth of our employees to support overall business success.
Evaluate, assess and prioritize overall training and development needs to prepare for L&D framework/ learning content and facilitate delivery and completion of training.
Drive a Learning Culture
Lead L&D best practice by building development capability and foster learning mindset across the company through initiatives and projects
Drive Learning and Development Interventions
Manage the execution of the Training & Capability Development Plan: identify, recommend learning solutions and implement
Select and advise on optimal learning and delivery methods to maximise learning and sustainability of knowledge (in-house through instructor led or online approaches; an external of-the-shelf solution; or in partnership with an external vendor; other channels etc.)
Manage employee's growth and their learning & development journey from onboarding through ongoing development via the Total Organization Solutions (Learning Management System (if any) & Career Development)
Act as project manager for L&D events, ensure all requirements are met and the smooth running of courses
Utilize various data collections tools and analytics to make improvements and recommend future enhancements for learning solutions
Manage compliance to statutory training requirements
Deliver and facilitate training where required
Manage costs of planned programs within budget
Develop Competency Based L&D Solutions
Design, deliver and maintain training and development programs/tools/resources/ materials and evaluate impact and effectiveness of L&D activities through evaluation methods and key metrics
Partner with function leaders/managers to consult on custom learning programs for department specific needs
Identify gaps in existing learning content and work with relevant teams to innovate, create or test the content for continual update
Own employee onboarding/orientation including the assessment of needs and implementation of a comprehensive onboarding orientation that enables employee's success
Coordinate and develop suitable systems to provide accreditation for programs Performance Management
Drive and cascade the Performance Management Process to all employees
Develop Handbook and guidelines, coordinate to deliver training workshop for all employees
Build and update tracking system of implementation
Other duties as required by superiors at all levels (5%)
REQUIRED BACKGROUND & ATTITUDE
Education: Bachelor or Master degree, majoring in HRM, Organisational Psychology / Education and Training Qualification
Seniority: Approximately 5 years HR experience, preferably within L&D function
Language: Advanced English skills (in 4 skills)Office skills: MS Office proficiency, experience with LMS implementations is a plus
Attitude: Discreet, honest, prudent