Lab Manager (Physical & Functional)

Mô tả Công việc
Be responsible for the management of one of team in the Softline Laboratory covering Physical & Functional Tests
Ensure the testing operations, quality performance, and people development of the team
Ensure that testing services are conducted efficiently, accurately, safely, and in compliance with ISO/IEC 17025, accreditation requirements, SGS Code of Integrity, and customer requirements.
- Manage testing operations of team: Physical & Functional
- Ensure TAT achievement and optimize capacity, resources, and workflow.
- Monitor KPIs: productivity, throughput, on-time delivery, complaints, and costs.
- Act as the technical authority for physical testing.
- Maintain expertise in testing standards and customer requirements.
- Oversee proficiency testing, correlation studies, and lab comparisons.
- Ensure technical competency of laboratory staff.
- Ensure compliance with ISO/IEC 17025, accreditation, and quality requirements.
- Monitor quality performance and measurement uncertainties.
- Ensure compliance with HSE, regulatory, safety, and integrity requirements.
- Maintain safe laboratory operations and equipment readiness.
- Promote a strong safety culture and ethical standards.
- Lead, coach, and develop laboratory teams.
- Foster a high-performance, customer-focused culture.
- Drive new testing capabilities and advanced service development aligned customer needs.
- Promote automation of testing workflows, reporting processes, and data management systems
- Drive continuous improvement through Lean, Six Sigma, and digital automation projects.