Laboratory Supervisor

Role Purpose
[Short description of why the role exists and the results it is designed to achieve. Concentrate on why job is required and outputs, not activity]
Deliver required DTM/Sample service and satisfy external customer expectation enabling good conversion of samples to bulk orders while optimizing dye-lab operations resources.
Deliver good promotion to bulk production in terms of Color quality and fastness performance
Effective communication among all stakeholders within the organization in the management of various dye-lab activity primarily pertaining to customer sample requests.
Principal Accountabilities and Key Activities
[Focus on 4 - 6 main accountability areas with up to 4 activities for each]
Safety & Housekeeping:
Ensure all company Health & Safety policy and regulations are strictly implemented and satisfied
Establish and maintain high level of Health and safety mindset/culture within own area of responsibility
Create and maintain a world-class working environment with strong 5S practices, professional appearance, and safety best practices
Laboratory operational
Ensure all SOPs/W.Is are reviewed/updated/followed correctly.
Ensure laboratory operational KPIs are met and continuously improved, including: Attempt per shade, Samples lead time, Lot per machine per day, sample rejection rate and Color quality promote to bulk
Work with maintenance to identify and correct poorly performing machinery.
Control the laboratory working hour per output
Manage effectively the communication between Sales & Marketing, customers and the laboratory
Recommend, agree and implement improvements to the process flow with a view to making the colour sampling service more competitive.
Discipline:
Monitor and evaluate the performance of subordinates.
Ensure working hour regulations are strictly followed
Conduct Performance Review yearly with Subordinates.
Key Relationships
(please attach an organisation chart)
Internal
(excluding direct team and manager)
External
Customer Service, Sales, Logistics, QA, Bulk DH Production, Maintenance, HSE
External customer representative on DTM/sample
Dyestuff, chemical and machinery supplier
Education, Qualifications and Experience
Essential
Desirable
University graduate - preferably textile, chemical or engineering field
Good management of people, able to get the best out of all the team
Good technical knowledge of dyeing methods, dyestuffs and auxiliary chemicals
Ability to communicate fluently in English
Ability to present reports in a clear and concise fashion
Ability to manage and prioritize own workload.
Ability to work in a systemised methodical manner.
Data analysis basic skills
Having experience in textile dyeing, colorist is a big advantage