Mô tả công việc
Greet guests warmly and professionally upon arrival at the spa.
Provide detailed information about spa treatments, products, and promotions.
Schedule and confirm appointments according to guest preferences and therapist availability.
Manage guest records and update the reservation system accurately.
Handle phone calls, emails, and walk-in inquiries in a courteous and efficient manner.
Process billing and payments for spa services and retail purchases.
Coordinate with therapists to ensure smooth operation and guest satisfaction.
Maintain cleanliness and presentation of the reception and waiting areas.
Assist with inventory of spa products and inform guests about retail offerings.
Handle guest feedback and communicate any issues or complaints to the Spa Manager.
Support in organizing special spa events, seasonal offers, or VIP programs.
Yêu cầu
Well-groomed and professional appearance.
Diploma or higher education in Hospitality, Tourism, or relevant fields is preferred.
Minimum 6 months of experience in a spa, hotel front desk, or customer service role.
Good communication and interpersonal skills with a calm and friendly attitude.
Basic to intermediate English speaking and writing skills (other languages are a plus).
Comfortable using computers, POS systems, and booking software.
Attention to detail and ability to multitask in a relaxed but efficient manner.
Passion for wellness, hospitality, and guest care.
Willingness to work shifts, weekends, and holidays.
Quyền lợi
Attractive Salary
Meals Provided
Housing allowance policy - Applicable to employees whose permanent residence is outside Phu Quoc
Translation: Commuting allowance policy - Applicable to employees with permanent residence in Phu Quoc.
Holiday and Tet Bonuses in accordance with Vietnamese labor laws.
Annual leave as regulated by the Labor Code.
Full Insurance Coverage - Social, health, and unemployment insurance in compliance with labor laws
Professional Development - Training opportunities and clear career advancement paths
Friendly Work Environment - Supportive team, open communication, and strong company culture
Thông tin khác
Số lượng
2
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Spa/ Mát xa/ Thẩm mỹ viện
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
[protected info]:55
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Phú Quốc - Kiên Giang
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/12/2025
