Lead Product Engineer

Company Overview:
Coherent Corp. is a global leaders in datacenter and communications industries. Headquartered in Saxonburg, Pennsylvania, USA, and founded in 1971, Coherent operates in over 20 countries worldwide. Since entering Vietnam in 2005, Coherent has expanded to over 2,400 employees across Binh Duong (VSIP1), Dong Nai (Nhon Trach 1), Hanoi, and Bac Ninh (Yen Phong IP). As part of our global growth strategy and commitment to local talent development, we aim to create over 4,000 new job opportunities in Vietnam within the next five years.
Work Location:
- KCN VSIP1 (Binh Duong) & KCN Nhon Trach 1 (Dong Nai)
Basic Function of the Job:
The Lead Engineer, Product serves as the primary product representative for Vietnam manufacturing operations, acting as the local technical and commercial interface between customers, factory operations, and the Global Product Management organization.
Working closely with U.S.-based Product Managers, this role is responsible for executing product strategies locally by coordinating customer activities, supporting manufacturing operations, driving product execution, and ensuring outstanding customer responsiveness across multiple business units, product lines, and manufacturing sites in Vietnam.
This position requires extensive collaboration with customers, Operations, Quality, Engineering, Supply Chain, Sales, Program Management, and R&D to ensure alignment between customer requirements, manufacturing capabilities, and business priorities.
- Serve as the primary customer-facing product representative for Vietnam manufacturing operations, supporting customer technical discussions, quality audits, executive visits, manufacturing tours, qualification activities, and business reviews.
- Build strong relationships with customer engineering, quality, sourcing, procurement, and manufacturing organizations while providing timely technical and commercial support in coordination with Global Product Managers.
- Act as the local extension of the Global Product Management organization by executing product strategies, coordinating customer requirements, and supporting multiple business units, product lines, and manufacturing sites across Vietnam.
- Coordinate product transfers with Operations following the Coherent Technology Transfer Process, and support the implementation of new products, engineering changes, product lifecycle activities, and change management.
- Ensure alignment between customer expectations and factory execution by coordinating cross-functional teams, tracking manufacturing performance, customer feedback, product execution status, and escalating risks appropriately.
- Partner with Operations, Manufacturing Engineering, Supply Chain, and Quality to support production performance, improve quality, delivery, cost, and customer satisfaction, and ensure factory readiness for new product introductions and customer qualifications.
- Participate in root cause investigations, corrective actions, and continuous improvement initiatives to resolve manufacturing and customer issues while enhancing factory execution and operational efficiency.
- Collect and analyze product performance metrics, manufacturing data, customer feedback, and operational insights to support forecasting, demand planning, business reviews, and Product Management decision-making.
- Identify opportunities to improve customer responsiveness, cross-functional collaboration, factory execution, and standardization of best practices across Vietnam manufacturing sites.