Learning and Development Manager

1) JOB OBJECTIVE

To support the HR mission of driving and leading Learning & Development Interventions, with specific focus on providing Management skills, core skills and technical support & resources to improve capability of employees in line with business plan objectives and business growth strategy.

This requires the co-ordination of the overall country training budget in co-operation with Country and Region HR staff and the monitoring and execution of plans in accordance with group standards and within the required KPI benchmarks.



2) KEY DUTIES/RESPONSIBILITIES:

* Country L&D Alignment (Strategic Management) (20%)

Identify and establish sustainable L&D strategy in collaboration with HR Director and Functional Heads to understand ongoing business demands requiring L&D interventions to enable the development and growth of our employees to support overall business success

Evaluate, assess and prioritize overall training and development needs to prepare for L&D framework/ learning content and facilitate delivery and completion of training

* Drive a Learning Culture (5%)

Maintain the Country at the forefront of L&D best practice by building development capability and foster learning mindset across the company through initiatives and projects

* Drive Learning and Development Interventions (35%)

Manage the execution of the Country Training & Capability Development Plan: identify, recommend learning solutions and implement

Select and advise on optimal learning and delivery methods to maximize learning and sustainability of knowledge (in-house through instructor led or online approaches; an external of-the-shelf solution; or in partnership with an external vendor; other channels etc.)

Manage employee's growth and their learning & development journey from onboarding through ongoing development via the Total Organization Solutions (Learning Management System & Career Development)

Act as project manager for L&D events, ensure all requirements are met and the smooth running of courses

Utilize various data collections tools and analytics to make improvements and recommend future enhancements for learning solutions

Manage compliance to statutory training requirements

Deliver and facilitate training where required

Manage costs of planned programs within budget

* Develop Competency Based L&D Solutions (35%)

Design, deliver and maintain training and development programs/tools/resources/ materials (eg. Localization of Global training & development programs, job specific training, future skills building & leadership development program in relations with Talent Manager etc.) and evaluate impact and effectiveness of L&D activities through evaluation methods and key metrics

Partner with function leaders/managers to consult on custom learning programs for department specific needs

Identify gaps in existing learning content and work with relevant teams to innovate, create or test the content for continual update

Own employee onboarding/orientation including the assessment of needs and implementation of a comprehensive onboarding orientation that enables employee's success

Coordinate and develop suitable systems to provide accreditation for programs

* Performance Management (5%)

Drive and cascade the Performance Management Process to all employees

Develop Handbook and guidelines, deliver training workshop for all employees

Build and update tracking system of implementation