Learning & Organizational Development Manager

- Training program Development: Collaborate with department heads to identify training needs, create training curricula, and develop training materials that align with the company's goals;
- Develop training objectives, identify resources and activities necessary for accomplishing training objectives;
- Facilitate and deliver training sessions, workshops, and seminars to employees, covering a range of topics including digital market trends, sales techniques, and customer service.
- Manage training programs, and maintain accurate schedules, records, and other relevant metrics;
Analyze and work with vendors to build an HR learning system and related application or software.
- Organizational Assessment: Conduct regular assessments and analysis of the organization's strengths and weaknesses, identifying areas for improvement.
- Talent Management: Implement talent management strategies, including talent acquisition, succession planning, and retention initiatives to attract and retain top talent.
- Employee Engagement: Develop and implement initiatives to improve employee engagement, job satisfaction, and overall well-being.
- Organizational Culture: Coordinate with all departments to promote a positive organizational culture aligned with company values, fostering inclusivity and diversity.
- Leadership Development: Design, implement, and oversee leadership development programs that nurture and strengthen leadership capabilities at all levels of the organization.
- Employee Development: Collaborate with department heads to create and deliver training and development programs that enhance employee skills, knowledge, and career growth.
- Individual Development Plan: Assess training needs through surveys, interviews with employees, or consultation with managers, instructors, or customer representatives;
- Coordinate with HODs, Department Managers to develop their team members through career pathing.
- Assessment & Feedback: Implement assessment tools to evaluate the effectiveness of training programs and gather feedback from employees to continuously improve training content and delivery methods.
- Lead assessment training needs through surveys, interviews with employees, or consultation with managers, instructors, or customer representatives;
- Compliance and Certification: Ensure that employees meet all necessary training course certifications and compliance requirements by tracking and managing certification processes.
- Budget Management: Manage the training and development budget, including cost-effective sourcing of external training providers when needed.
Other tasks assigned by the line manager.