Local Transport Assistant Manager

Position Summary
• This position will manage all trucking activities for the assigned area.
• This position will be responsible for supplier verification, evaluation, dealing/negotiating for services and quotation, suggesting method of trucking/supplier management to minimize trucking cost.
• This position is also in charge of KPI for trucking assigned area.
• This position will conduct training and mentoring for staff.
Duties and Responsibilities
► Daily truck management
Manage daily truck arrangement from staff following the SOP, ISO standards to ensure:
• Arrange a suitable truck type for pickup and delivery.
• Follow up pickup and delivery schedule to ensure timely and accurate plan.
• Provide trucking cost, AT COST charge to UFS staff timely and correctly.
► Cost management
Monitor all the costs sent by suppliers to ensure the correct monthly payment.
• Check, verify all costs, billing statements from suppliers to make sure the accuracy of trucking charge, trucking type, and other arising fee.
• Deal with trucking suppliers for services and quotation.
• Negotiate with suppliers for reduction in trucking cost.
• Negotiate for special cost of trucking for dedicated customers.
• Prepare payment requests for trucking and container transportation.
• Monitor all the payment statements from suppliers before submitting them to the Superiors.
• Suggest managing methods to reduce trucking costs.
► Customers
Ensure the highest level of customer service is always offered to both internal and external customers.
• Respond promptly to internal/external customer's queries.
• Assist in broadening the customer base and ensuring the correction and punctuality of trucking cost.
• Follow up all communication with the customer which is requested by the Division Manager to ensure that the customer is kept aware of all necessary information regarding their shipment.
► Staff Management
• Conduct regular internal trainings for staff (update new applicable rules/laws, cost, operation changes....)
• Oversee KPI for trucking assigned area.
► Email
• Monitor emails, reply to messages, and act on information relayed where necessary within 24 hours of the initial inquiry being received.
• Others as assigned.