Logistics Executive - 9-Month Temporary

Main Purpose & Objectives:
Manage service provider to ensure customs requirement and process are effective and accurate. Monitor KPI's and service level of service provider. Playing the key role to ensure smooth logistics activity and meet business requirement.
Role Accountabilities & Challenges
A. Inbound Logistics Management
• Manage forwarder service performance from customs clearance to shipment delivery accurately, timely and continuously reduce downtime during this process (including specific requirements for Food and Dairy Products).
• Perform a range of activities to facilitate the timely & accurate declaration documents. Ensure correct shipping documents are issued and supplied, e.g. Certificates of Origins, Commercial Invoices, Packing list, Bill of Lading,...
• Manage requirements from Customs in providing reports, cost structure verification, explanation... and resolve them in a reasonable period of time.
• Support 3rd parties to research, identify and obtain permits, licenses and certificates that are required for customs and clearance.
• Negotiate with shipping lines for soonest arrival schedule.
• Calculate import duties, tariffs and VAT. Duties liquidation monitor.
• All jobs related to other duties of import/export.
• System update and maintenance.
• Support other activities in logistics function, e.g. Inventory management, billing, reporting.
B. Inventory Management
• SAP System update for all stock movements
• Monitor damaged goods arriving at warehouse and log in systems all complaint to suppliers
• Manage and propose disposal of expired and damage products following disposal process
• Conduct monthly stock count to make sure physical inventory matching with system record
• Reconcile book to book inventory to make sure no stock discrepancy
C. Value added service support:
• Support marketing team in marketing activities (sampling, packing, relabelling, bundling...)
• Monitor 3PL productivity in those activities
D. Reverse Logistics:
• Manage and follow up 3PL on return & recall products
E. Distribution management
• Oversee and manage the customer service team responsible for order receipt, order processing, and delivery coordination to distributors.
• Ensure accurate, timely, and efficient order fulfilment to support distributor satisfaction and service level targets.
• Provide support in addressing and resolving complaints from customers and consumers in a professional and timely manner.
• Conduct verification of distributors' warehouse standards and compliance requirements prior to contract finalization.
• Perform audits of distributors' warehouses upon request to ensure ongoing compliance with storage, safety, and operational standards.
F. Billing verification
• Verify accuracy and completeness of service billing related to verification activities in accordance with contractual terms and company policies.
• Review invoices and supporting documentation to ensure correct pricing, scope of service, and compliance with internal controls.
• Create and process Purchase Requisitions (PR) and Purchase Orders (PO) for verification services in a timely and accurate manner.
• Ensure all PR/PO and payment-related activities are properly documented and compliant with company policies and audit requirements.
• Continuously identify opportunities to improve billing verification and procurement processes for efficiency and accuracy.