Logistics Staff in Long Hau Industrial Park

1. JOB OBJECTIVE
To support the Dispatch Department in managing order flows, optimizing transportation plans, and ensuring all data and documents are accurately updated in the company's management system.
2. KEY RESPONSIBILITIES
a. Order Processing
● Receive order information from the Sales Department or directly from customers via various channels (Email, Zalo, Software, etc.).
● Verify order validity (quantity, cargo type, delivery/pickup location, and requested timeline).
● Classify orders based on priority levels and geographical areas.
b. Dispatch Planning
● Assist Dispatchers in scheduling vehicle routes and delivery sequences to optimize time and costs.
● Monitor fleet status and driver availability to allocate resources effectively.
● Communicate delivery plans to relevant parties (Warehouse, Drivers, and Customers).
c. Document Verification & System Management
● System Confirmation: Reconcile Proof of Delivery (POD), invoices, and warehouse release notes received from drivers.
● Data Control: Ensure accuracy of mileage (km), fuel consumption norms, toll fees, and other expenses related to each shipment.
● Update and maintain real-time data on the management system.
d. Monitoring & Reporting
● Track real-time delivery progress to handle incidents (traffic jams, vehicle breakdowns, rescheduled deliveries).
● Synthesize daily/weekly/monthly transportation volume reports.
● Participate in monthly team meetings and workshops.
● Contribute ideas for process improvement and team development.