Logistics Supervisor

Working location: Building No. D2.02,3,4,5 Lot C-7-CN, Road N17, Bau Bang Industrial Park Expansion, Lai Uyen Town, Bau Bang District, Binh Duong Province, Vietnam
POSITION SUMMARY (Objective/Purpose of Position):
The Logistics Supervisor is responsible for overseeing and coordinating various logistics functions, including customer service, planning/scheduling, warehouse management, import-export control, ERP systems, supply chain improvement, on-time delivery, shipment tracking, and cost management. This role ensures efficient and effective logistics operations to support the company's goals and objectives.
KEY RESPONSIBILITIES:
Major Actions and Support Actions
• Operational Oversight: Manage day-to-day logistics operations, including warehousing, transportation, and customer service.
• Order Cycle Coordination: Direct, optimize, and coordinate the full order cycle from order placement to delivery.
• Inventory Management: Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.
• Warehouse Management: Arrange warehouse layout, catalog goods, plan routes, and process shipments.
• Problem Resolution: Resolve any arising problems or complaints related to logistics and customer service.
• Team Supervision: Supervise, coach, and train warehouse workforce to meet productivity, accuracy, and timeliness targets.
• Performance Metrics: Maintain metrics and analyze data to assess performance and implement improvements.
• Compliance: Ensure compliance with laws, regulations, and ISO requirement.
• Budget Management: Develop and manage budgets for logistics operations, ensuring cost-effective solutions.
• Technology Integration: Implement and utilize logistics IT systems to optimize procedures.
• Risk Management: Identify and mitigate risks associated with logistics operations.
• Sustainability Initiatives: Promote sustainable practices within the logistics framework.
• Vendor Management: Evaluate and select transportation carriers and third-party logistics providers.
• Continuous Improvement: Drive continuous improvement initiatives to enhance operational efficiency.
Safety Protocols:
• Implement and enforce safety protocols to ensure a safe working environment.
• Conduct regular safety audits and training sessions.
Employee Engagement:
• Foster a positive work environment and address employee concerns.
• Promote teamwork and collaboration among employees.
Reporting: Prepare and present logistics performance reports to senior management.
Data Analysis: Analyze logistics data to identify areas for improvement and implement solutions.
Team Leadership:
• Motivate and inspire the production team to achieve high performance.
• Recognize and reward outstanding contributions and achievements.
Conflict Resolution:
• Address and resolve conflicts within the team promptly.
• Promote a harmonious and productive work environment.