Manager, Air Operations

POSITION SUMMARY
• He/She will be responsible to plan, organize, direct and control day-to-day air operations activities. To ensure optimization of profitability through balancing of revenue, cost and service. The Company may provide further explanation of the job description to the Employee during the term of employment.
PRINCIPLE DUTIES, AND RESPONSIBILITIES
• To plan, organize, direct and manage Air Freight Operations department in FedEx Trade Networks Vietnam offices.
• Manages Air Operations team to maintain and fulfill the daily activities of air freight operations
• Manages load prioritization and space allocation to ensure optimization of corporate revenue through the balancing of various freight and express product loads.
• Guides and assist operation teams in following SOP and meeting agreed internal SQIs and external KPIs.
• Maintain contact and relationship with customers (external & internal) with regard to conditions affecting service levels.
• Maintain contact and extend relationship with Air carriers and work out space arrangements including working on BSA & soft block agreements
• Assists management with communication and implementation of traffic service requirement and issues.
• Compile periodic performance report for management.
• Other duties as assigned to the position