Manager, Business Development, Hotel, Vietnam

About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy - empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
Role Overview
Role Title: Manager, Business Development, Vietnam
Function: Business Development
Seniority Level: Mid-Senior level
Employment Type: Contract
What You'll Do
Regional Strategic Acquisition: Lead complex BD initiatives to onboard mid-to-high tier hotel partners and establish strategic B2B travel agency distribution networks across the assigned region.
Key Account & B2B Acquisition and Management: Build, maintain, and scale long-term partnerships with major hotel chains, regional hotel groups, and leading B2B travel partners, negotiating multi-property agreements and strategic business plans.
Inventory & Offer Optimization: Secure market-leading rates, exclusive packaging, and priority inventory allocation from key hotel and agency partners to maximize yield and platform competitiveness.
Cross-Functional Leadership: Partner closely with regional Marketing, Supplier Operations, Legal, Customer Service, and Finance teams to streamline cross-border workflows and drive end-to-end commercial execution.
Market Intelligence & Regional Strategy: Leverage data-driven insights to evaluate market trends, competitor dynamics, and regional demand patterns to refine go-to-market strategies.
Team Leadership & Operations: Lead, coach, and mentor BD managers and specialists across the region, optimizing operational processes to elevate team efficiency and achieve ambitious growth targets.
What You'll Need
Years of Experience: 7+ years of progressive commercial experience in Business Development, Key Account Management, or Supply Acquisition within E-commerce, OTAs, or the Hotel/Travel industry.
B2B & Hotel Contracting Expertise: Proven track record of direct hotel contracting (chains/groups) and strategic partnerships with B2B travel agencies across a regional scope.
Commercial Acumen & Data Mastery: High-level strategic thinking, data-driven decision-making skills, and deep expertise in revenue optimization, rate structures, and distribution models.
Executive Communication: Excellent negotiation and executive-level presentation skills in English, with the confidence to influence internal and external C-level stakeholders.
Cross-Cultural Leadership: Globally minded with proven experience leading and collaborating across multicultural, cross-border teams.
Adaptability & Drive: Strong entrepreneurial mindset with the proven ability to thrive in a fast-paced environment and handle complex, ambiguous challenges independently.
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.