Manager - CFS Operations

Responsibilities:
• Overall management for CFS operations, in a strategic and cost-effective way.
• Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients
• Work proactively and closely with related business stakeholders to meet the customers' expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met
• Ensure the operations are being managed in full compliance with company policies and lawful regulations
• Supervise and control all related custom process regarding to CFS and bonded warehouse operation
• Ensure that HSSE is executed in line with Maersk initiatives at all times
• Follow up on target KPI's and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset:
• Take training/ coaching to supervisor/ workforce who under your report line
• Work in conjunction with Maersk HR for recruiting, training, warning, terminating the labor contract and paying employee interests according to Vietnam labor law
• Follow up administration issues for day by day labor requirements
• Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required
• Ensure that KPI's are produced in full and on time
• Strengthen team through training and development.
End results
• New customers onboarding and go-live smoothly
• All inbound & outbound shipments proceed as a plan with no delay and penalty or extra cost will incur
• Continuous improvement in operations processes
• Customers satisfaction
Accountabilities:
• Achieve KPI of operations
• Adhere to company policy