POSITION PURPOSE
The Creative Services Manager is responsible for leading and managing the university's central hub for creative services and branded merchandise. This role will ensure the efficient and high-quality delivery of creative assets that support the university's strategic objectives, brand image, and various departmental needs. The manager will oversee a team of creative staff, fostering an environment of collaboration, innovation, and excellence.
AREAS OF RESPONSIBILITY
Creative Strategy & Production:
• Oversee the ideation, design, and production of a wide range of creative assets, including digital and print materials, photography, videography, and motion graphics, ensuring alignment with brand guidelines and strategic objectives.
• Manage the creative workflow from brief to delivery, prioritizing projects, allocating resources effectively, and ensuring timely completion of high-quality work.
• Lead and mentor the creative team (e.g.,
Designers, Visual
Content Creators), fostering creativity, skill development, and adherence to best practices.
Digital Asset Management
• Develop and manage the university's Digital Asset Management (DAM) system to ensure efficient and consistent access to brand assets.
Branded Merchandise & Collateral Management:
• Manage the lifecycle of university branded merchandise and marketing collateral, including strategic planning, design, sourcing, production, inventory management, and distribution.
• Ensure brand consistency and quality control for all merchandise and collateral items.
Team Leadership & Operational Management:
• Lead, mentor, and develop a high-performing Creative Services team, fostering a collaborative, innovative, and results-oriented culture.
• Set clear objectives, provide regular feedback, and support the professional growth of team members.
• Manage the Creative Services budget, ensuring effective allocation of resources and adherence to financial guidelines.
• Establish and optimize operational processes and workflows to enhance efficiency, productivity, and quality of creative output.
• Manage relationships with external creative agencies, vendors, freelancers, and suppliers, ensuring optimal service delivery and value for money.
