Manager - New Business and Product Development (SME Merchants)

Who will Succeed in This Role
This role sits at the intersection of fintech, product development, SME empowerment, and regulatory transformation. The people who succeed here are not traditional corporate operators, but builders who enjoy solving complex, real-world problems.
System thinker: enjoy understanding how complex systems work and simplifying them into clear, practical product logic.
Builders - not just managers: have a strong builder mindset and enjoy creating meaningful products and businesses from the ground up.
Customer centric leaders: genuinely care about small merchants and enjoy engaging directly with business owners and frontline staff to turn real insights into practical solutions.
Curious and fast learners: adapt quickly to new domains, stay intellectually curious, and continuously seek better ways to solve problems.
Data-informed but action-biased: use data to make decisions, not to delay them; and design experiments to learn fast.
Cross-functional collaborators: work effectively across product, engineering, risk, regulatory, and merchant business teams to bring ideas to execution.
Requirements
Strongly Preferred
5+ years of experience in product management, business development, or startup/new business roles, with at least 2 years owning a product or business line end-to-end.
Proven 0→1 track record: have launched a new product, feature set, or business unit from scratch (inside a company or as a founder) and scaled it to measurable traction.
Strong product thinking: ability to identify user problems, frame hypotheses, write clear PRDs, and work with engineering teams to ship solutions.
Analytical rigor: comfortable with data, dashboards, A/B testing, and using metrics to drive decisions. Can build a basic business model and track unit economics.
Nice to Have
Experience working with SME merchants or small business owners in Vietnam.
Experience with hardware + software product combinations (POS, IoT, Soundbox-like devices).
MBA or advanced degree in Business, Product, or Technology.
Startup or consulting background.
What We Offers
Impactful Role: Build solutions that support millions of small merchants in Vietnam, helping them operate more efficiently and confidently in a rapidly evolving digital economy.
Dynamic Environment: Work in a fast-moving fintech company where teams collaborate closely, experiment quickly, and continuously innovate to deliver meaningful impact.
Career Growth: Gain exposure to product innovation, regulatory transformation, and one of the largest SME ecosystems in Vietnam, with strong opportunities for leadership development.
Competitive Compensation: Attractive salary and benefits package, including performance-based bonuses and comprehensive health insurance.
Innovative Projects: Be part of building new product categories at the intersection of fintech.