Manager - Transport & Customs

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Overall job purpose:
• To run the daily operation of the Road/Customs Department, leading and coaching the team to meet individual and department goals regarding productivity, customer satisfaction and profitability;
• Ensures realization of Transactional and Physical Operations in line with customer requirements, taking corrective actions in case of deviations from customer requirements;
• Ensures compliance with group business strategy and local business environment, adhering to regulations and internal procedures;
• Manages and drives performance of Road/VAS team to deliver maximum productivity.
Main tasks and key responsibilities:
• Management of Road/VAS Department including operation/pricing/procurement , business and people development;
• Develop and maintain relationships with overseas agents, subcontractors and customers;
• Sets, communicates and follows KPIs to ensure constant improvement of Project team;
• Training and management of project team towards maximum performance and job satisfaction;
• Ensures realization of budgetary performance by setting and monitoring clear objectives;
• Ensures operations are performed consistently with customer requirements and takes corrective actions in case of deviations from requirements;
• Ensures compliance with group business strategy and local business environment;
• Ensure OHS compliance for Industrial project operation and improve them when necessary;
• Maintain quality standards for operational project procedures and improve them when necessary;
• Master the project operation process, actively and to support the team;
• Oversees interface with Corporate Sales, Product, and Manila SCC, if required.