Manual Tester | Global Project | English Fluent

ABOUT SMARTOSC
With 20 years in operation, SmartOSC is an industry-leading digital transformation agency with 1,000+ experts across Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK.
Our strong expertise across enterprise platforms and technology stacks has made us a trusted partner for top global brands, financial institutions, and airlines worldwide.
At SmartOSC, we follow a people-centric strategy, empowering employees to grow sustainably and pursue their passion with a transparent career path.
Learn more: [protected info]
Open Position: Manual Tester - English Fluent
Location: Handico Tower, Pham Hung, Hanoi
Key Responsibilities:
Participate in the full testing process of large-scale projects focusing on backend systems, APIs, and system integration.
Analyze business requirements and data flows for modules such as orders, payments, bookings, flight management, and customer accounts.
Design, execute, and manage test cases, test scenarios, and test data for backend testing.
Perform manual API testing, verify data consistency, and validate business logic.
Log, track, and verify defects using tools such as Jira, TestRail, and Postman.
Collaborate closely with Developers, BAs, and QA teams to ensure product quality.
Provide mentorship to junior testers and contribute to improving QA processes.
Maintain accurate testing documentation and ensure compliance with industry standards.
REQUIREMENTS
1+ years of experience as a Manual Tester or QA in web/backend projects.
Strong knowledge of API testing (Postman, Swagger, JSON, RESTful).
Experience with database testing (SQL) and backend data validation.
Skilled in writing clear test cases, test reports, and defect logs.
Strong analytical thinking, attention to detail, and problem-solving mindset.
Experience in Banking, E-commerce or Airline systems (order/booking management, payment, schedule, or loyalty systems) is a strong advantage.
Fluent English communication skills (verbal & written).
Preferred:
ISTQB Certification or equivalent.
Experience in Agile/Scrum environments.
Basic knowledge of automation tools is a plus.
BENEFITS
Competitive salary package
Bi-annual salary review and performance bonus.
Flexible working hours (7:30 AM - 7:30 PM on preference).
Premium healthcare insurance.
Work in a professional English-speaking environment on global projects.
Free training programs (English, Japanese, and technical certifications).
Annual company trip, team building, and multiple internal clubs (football, yoga, swimming, charity, etc.).
Fun activities: Happy Hour, Birthday parties, Year-End Party, and more.