Job Description
ESSENTIAL FUNCTIONS
Social Media Champion
Review and update brand website
Review and update of third party websites
Support in photo shoots (sales, PR and marketing)
Maintain and update hotel's photo library and keep a comprehensive image filing system
Coordination of the hotel's monthly activities and promotions information for release to local, regional and international media
To update and regularly review all hotel, venues and spa listings in [protected info], print and electronic media
To assist in the production of monthly clipping reports
Assist in the production of all promotional material, including gathering of supporting data and collateral material
Support in maintaining databases
Maintain the department facilities, standards of presentation and levels of service to a level that achieves and exceeds Company Brand Standards.
Understand what role
Business Development plays in a Hotel and how impacts on operational tasks.
Ensure the day to day smooth and efficient running of department in line with Company standards, continually setting a good example by being seen to pay attention to detail.
Set and maintain the highest standards of dress appearance and hygiene at all times in line with Colleague personal Presentation Standards.
Making suggestions on improvement areas to develop systems/practices/operation.
TASKS TO COMPLETE
Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.
Initiate and prepare reports as required
Communicate and coordinate with other departments
Attend monthly meetings
Perform other duties and responsibilities as assigned or required
Completion of project and report based on the department / hotel requirement
Share experience with other team members, learn of different cultural differences and adjusting behavior according with different set ups.
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