Medical Field Operations Effectiveness Manager (mfoem)

• Compliance: supported by the Compliance manager, use the Code Management system for the specific market as the guiding document to train the NIN team, ensure that all training, training materials and support activities for the national NIN (Nestle Infant Nutrition) team , comply with the WHO International Code for the marketing of Breastmilk substitutes, Nestle Instructions and the local Code.
• MFFE (Medical Field Force Effectiveness) Evaluation: Use the MFFE Navigator diagnostic tool as a guide to continuously evaluate the MFFE , determine the skills and other business, structure or HR gaps affecting the MFFE. Share the insights with the NFOM (National Field Operations Manager) , Marketing team and CBM (Country Business Manager) to assist with and support the proposed actions to improve the effectiveness.
• MFF (Medical Field Force) competency development: Set standards for MFF recruitment and Induction programmes to ensure field readiness of a competent, confident ambassador for the Nestle brand in a limited period. Coordinate global skills training accreditation of the PDM's with roll out, training updates or refreshers.
Should there be no PDM reporting, the concerned MFOEM will be responsible to conduct the same for the Market/s himsepf/herself.
• Coaching of the MFF Management team as per the identified skills and leadership gaps, to increase the effectiveness of their MFF teams, through coaching.
• Strategy coordination between Marketing and Field Operations: Coordinate the MFFE team input and feedback in all aspects of the LUPA journey. Custodian of all business intelligence data for analytical purposes and feedback to drive marketing and field operations strategies, structure, HCP and HCI segmentation and targeting decisions. MFF cycle preparation product
- and HCP engagement aid training.
• MFFE reward and recognition : Support HR in the benchmarking of the MFF salary package vs. competitor and the pharmaceutical industry. Incentive scheme and recognition system development to drive business results and motivate performance.
• MFF careerplanning and succession planning: Alignment with MFF management and HR for MFF development planning, MFF specific training opportunities and stretched assignments as per PDG career aspirations, talent calibrations and successionplans for the business.