Middle Business Analyst

1. Job Description:
Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
Transfer and coordinate with project members to complete products that satisfy customers' wishes
Capture project progress and quality, promptly discuss with PM and clients
Plan, coordinate and perform internal acceptance testing before UAT or before product handover
Support and participate in interviewing BA candidates at the fresher/junior level
Support and participate in training interns and freshers.
2. Requirements:
2.1. Required Qualifications
Experienced in the position of Business Analyst IT for at least 3 years (excluding internship time)
Fluent in English (both oral & written)
Experienced in BA task estimation and planning
Having in-depth knowledge of software system analysis and design (Website, Mobile Apps)
Proficient in using and presenting data flow diagrams (Flowchart, BPMN) and ability to apply AI in the BA work
Proficient in technical documents: User Story, BRD, SRS, FRS
Proficient in interface design /modeling tools, user flow: Wireframe, Mockup
Able to train and manage a BA team of 1-2 members
Have experience building both web and mobile applications
2.2. Preferred Qualifications (Nice-to-Have)
Strong logical mindset, problem-solving skills, and the ability to work under pressure.
Basic knowledge of APIs, databases, and writing basic SQL queries.
Experience in hosting BA knowledge-sharing seminars or internal workshops.
Flexibility to switch between BA and QA roles when necessary.
Prior experience as a Project Manager (PM) is a strong plus.
3. Benefit
3.1. Human Resource Development Policy
At Newwave Solutions, developing a high-quality workforce is our top priority. We continually refine our policies to attract, nurture, and reward talent:
Strong Learning Culture: Regular internal training sessions and fully sponsored external courses at reputable institutions to enhance both technical and soft skills.
Employee Welfare First: Comprehensive policies designed to protect employee rights, fostering a supportive environment for long-term dedication.
Transparent Remuneration: Clear, fair, and merit-based compensation and bonus structure.
Work-Life Balance: Regular cultural events, birthday celebrations, quarterly team-building activities, and annual company trips.
3.2. Career Advancement
Work in a youthful, dynamic, and transparent environment with clear career progression paths.
Ample opportunities to unleash personal potential, lead key projects, and elevate work productivity.
3.3. Compensation and Benefits
Competitive Salary: Up to 25M (commensurate with capability and experience).
100% Full Salary During Probation.
Performance Bonuses: Project bonuses, business performance rewards, and recognition bonuses for outstanding achievements.
Comprehensive Health Coverage: Mandatory Social/Health/Unemployment Insurance + Premium PTI Health Insurance (after 1 year of service) + Annual health check-ups.
Work-Life Balance & Perks: 5-day work week (Monday-Friday) with flexible working hours; longevity benefits; annual company trips; quarterly team-building activities.
Company Clubs: Football, Gaming, Gym, Badminton, Media, and more.
Training & Certification Support: Free in-house courses with experienced leads, financial support for external courses, and financial rewards upon obtaining professional certifications.
Working Hours: 5 days/week, Monday to Friday
Flexible working hours: 8 hours/day (Start between 8:30 AM - 9:00 AM and finish between 5:30 PM - 6:00 PM).