Middle Business Analyst (EN Speaking)

Company Description: Recognized as one of Vietnam's top 10 software development companies, Newwave Solutions brings 15+ years of experience serving 200+ active clients across Japan, Singapore, Australia, Europe, and other global markets. We partner with startups and enterprises across finance, healthcare, retail, manufacturing, education, and other industries.
1. Job Description:
Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
Transfer and coordinate with project members to complete products that satisfy customers' wishes
Capture project progress and quality, promptly discuss with PM and clients
Plan, coordinate and perform internal acceptance testing before UAT or before product handover
Support and participate in interviewing BA candidates at the fresher/junior level
Support and participate in training interns and freshers.
2. Requirements:
2.1 Compulsory skills
Experienced in the position of Business Analyst IT for at least 3 years (excluding internship time)
Fluent in English (both oral & written)
Experienced in BA task estimation and planning
Having in-depth knowledge of software system analysis and design (Website, Mobile Apps)
Proficient in using and presenting data flow diagrams (Flowchart, BPMN) and ability to apply AI in the BA work
Proficient in technical documents: User Story, BRD, SRS, FRS
Proficient in interface design /modeling tools, user flow: Wireframe, Mockup
Able to train and manage a BA team of 1-2 members
Have experience building both web and mobile applications
2.2. Non-compulsory skills - It would be advantageous if you have it!
Ability to work well in a team and can withstand pressure.
Organizational and management skills; self-study, define and manage technical documents.
Dynamic in work, agile, hard-working, progressive and eager to learn
Have basic knowledge of API and database
Host seminar BA knowledge
Have participated in both short-term and long-term projects
Strong logic mindset
Can flexibly switch between BA and QA roles
PM experience is a big advantage
3. Benefit
3.1. Human Resource Development Policy
Developing a high-quality workforce is a top priority at Newwave Solutions. Therefore, we continuously build and refine policies to attract, nurture, and appropriately reward talented individuals. Our strategies include:
Emphasizing a strong learning culture, Newwave regularly conducts internal training programs and sends personnel to reputable institutions to enhance both their professional and soft skills.
Implementing regulations that ensure employee welfare and rights, fostering stronger bonds between employees and the company and creating an environment for focused work and dedication.
Establishing a transparent and equitable system for salary and bonuses.
Organizing regular events to care for the physical and mental well-being of employees during holidays, festivals, birthdays, team-building activities, and summer trips.
3.2. Advancement Opportunities
By joining Newwave Solutions, candidates can benefit from:
Working in a youthful and transparent environment with clear paths for career advancement.
Being provided maximum opportunities to develop personal, collective, and work productivity capabilities.
3.3. Compensation and Benefits
Salary commensurate with qualifications (up to 25M)
Bonuses: performance-based bonuses tied to the company's business performance, individual capacity, etc.
Full Salary During Probation: Employees receive 100% of their salary during the probationary period.
Social and Health Insurance: Social insurance, health insurance, and unemployment insurance as regulated by the government. Social insurance payment is processed during the labor contract signing process.
Top-up Health Insurance for Employees after 1 year of employment contract signing
Additional Benefits: Longevity benefits, annual health check-up, bi-annual performance reviews, yearly travel and quarterly team-building activities
Company Clubs: Participation in company clubs such as Football Club, Game Club, Gym Club, Badminton Club, Media Club, etc.
Gifts and Recognition: Gifts for Tet (Lunar New Year), company birthday, welcoming new employees, and other special occasions.
Special Provisions:
Access to complimentary in-house training with experienced instructors.
Support for external training programs.
Policies that aid in learning activities, knowledge exchange, and sharing.
Working Hours: 5 days/week, Monday to Friday
Flexible working hours: 8 hours/day, can start between 8:30 am and 9:00 am and end between 5:30 pm and 6:00 pm.