Migrant Services Assistants (Multiple positions) - Open to Internal and External Candidates

YÊU CẦU CÔNG VIỆC
** Requirements
1) Qualifications and Experience
-University degree in Business Administration or a related field from an accredited academic institution, with two years of relevant professional experience; or
-Completed High School degree from an accredited academic institution, with four years of relevant professional experience;
-An understanding of the needs of migrants; experience working with stringent procedures and requirements; a demonstrated ability to maintain accuracy & confidentiality;
-Excellent knowledge of English; excellent computer skills, especially in Word & Excel; strong interpersonal & intercultural skills; excellent Customer Service Relations skills; excellent presentation.
2) Languages: Fluency in English and Vietnamese is required.
3) Required Competencies
Behavioural
-Accountability- accept and give constructive criticism, follow all relevant procedures, processes, and policies, meets deadline, cost, and quality requirements for outputs
-Client Orientation- identify the immediate and peripheral clients of own work, establish and maintain effective working relationships with clients
-Continuous Learning- contribute to colleagues' learning, demonstrate interest in improving relevant skills
-Communication - actively share relevant information, clearly communicate, and listen to feedback on, changing priorities and procedures
-Creativity and Initiative- proactively develop new ways to resolve problems
-Leadership and Negotiation - convince others to share resources, present goals as shared interests
-Performance Management - provide constructive feedback to colleagues, provide fair, accurate, timely, and constructive staff evaluations
-Planning and Organizing - set clear and achievable goals consistent with agreed priorities for self, and others, identify priority activities and assignments for self and others
-Professionalism - master subject matter related to responsibilities, identify issues, opportunities, and risks central to responsibilities
-Teamwork - actively contribute to an effective, collegial, and agreeable team Environment, contributes to, and follow team objectives
-Technological Awareness- learn about developments in available technology, proactively identifies and advocates for cost-efficient technology solutions.
** Other
-Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
-Only candidates residing in the country will be considered. A prerequisite for taking up the position is legal residency and work permit, as applicable.
** How to apply:
-All interested candidates should download and complete an IOM Personal History Form from the IOM Viet Nam website at [protected info]
-Completed applications, including IOM Personal History Form, application letter, and copies of diplomas and certificates, recommendation letters, etc. may be delivered to the IOM Sub-Office in Ho Chi Minh City at 1B Pham Ngoc Thach, District 1, or submitted electronically via Joboko. All applications must contain a criminal background check.
** Posting period: From [protected info] to 19/12/2018
** Estimated Start Date: As soon as possible
** Closing Date: December 19, 2018