Nhân Viên CSKH (Customer Service Executive)CÔNG TY TNHH PUDONG PRIME INTERNATIONAL
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Giao Dịch Khách Hàng, Bán hàng, Kinh doanh, Dịch vụ
Thu nhập: 12 - 15 triệu
Hình thức: Toàn thời gian
Ngày đăng: 17/10/2024
Hạn nộp: 17/11/2024
Mô tả công việc
- Manage and operate customer's request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly.
- Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company
- Regulate and perform daily checking of carrier's update and inform all relevant parties timely within company's timeline
- Coordinate with company's agents to ensure cargo is properly handled
- Communicate with Sales team to ensure all cargo information regarding to bookings is correctly identified and handled
- Communicate with Pricing team to make sure all rate and quotations match with customer's requested services
- Communicate and coordinate with Document team to streamline all documents requirements and abide to shipping regulations
- Resolve customer dispute and complain in timely and professional manner and in accordance to company policies
- Prepare company reports that accurately assess customer, shipping line and company's internal performances.
- Develop customer and agents relationship by providing professional services and outstanding support to their needs
- Build and improve agent's network by providing accurate newest quotation along with proper booking and cargo handling instruction to all relevant parties
- Other tasks as assigned by the Head of Department.
- Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company
- Regulate and perform daily checking of carrier's update and inform all relevant parties timely within company's timeline
- Coordinate with company's agents to ensure cargo is properly handled
- Communicate with Sales team to ensure all cargo information regarding to bookings is correctly identified and handled
- Communicate with Pricing team to make sure all rate and quotations match with customer's requested services
- Communicate and coordinate with Document team to streamline all documents requirements and abide to shipping regulations
- Resolve customer dispute and complain in timely and professional manner and in accordance to company policies
- Prepare company reports that accurately assess customer, shipping line and company's internal performances.
- Develop customer and agents relationship by providing professional services and outstanding support to their needs
- Build and improve agent's network by providing accurate newest quotation along with proper booking and cargo handling instruction to all relevant parties
- Other tasks as assigned by the Head of Department.
Yêu cầu
- University or college graduate (major in Foreign Trade, Economics, Maritime or Transportation is preferable).
- At least 6 months or more of experience in the same position in logistics/forwarding field
- Good command of English/Vietnamese (both in oral & written communication).
- Good at Microsoft Office Applications.
- Being careful, customer-oriented & achievement-driven attitude.
- Ability to work well under pressure and having good problem-solving skill.
- Others: High responsibility, good teamwork.
- At least 6 months or more of experience in the same position in logistics/forwarding field
- Good command of English/Vietnamese (both in oral & written communication).
- Good at Microsoft Office Applications.
- Being careful, customer-oriented & achievement-driven attitude.
- Ability to work well under pressure and having good problem-solving skill.
- Others: High responsibility, good teamwork.
Quyền lợi
- Working in a dynamic and professional environment with many opportunities for advancement.
- Provide complete equipment to serve the job.
- To pay social insurance, health insurance, unemployment insurance.
- Enjoy the welfare policies according to the company's regulations.
- Regular training and professional improvement.
- Provide complete equipment to serve the job.
- To pay social insurance, health insurance, unemployment insurance.
- Enjoy the welfare policies according to the company's regulations.
- Regular training and professional improvement.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
CÔNG TY TNHH PUDONG PRIME INTERNATIONAL việc làm
Saigon Mansion Building, 03 Vo Van Tan Street, Ward 6, District 3, Ho Chi Minh City, Vietnam
Quy mô: Từ 26 - 100 nhân viên
Việc làm tương tự
Nhân Viên Kinh Doanh Lương Cứng + Hoa Hồng Hấp Dẫn
Công ty Cổ Phần Giao Hàng Tiết Kiệm - GHTK
Từ 7 triệu - 15 triệu VND
Hà Nội, Hồ Chí Minh, Hải Phòng, Vĩnh Phúc
30/10/2024
[HCM] Chuyên Viên Kinh Doanh (Ưu tiên kinh nghiệm bán hàng 1 năm trở lên, thu nhập 23.000.000 - 40.000.000+/tháng)
AIA Exchange Hồ Chí Minh
23.000.000 - 40.000.000+/tháng
Hồ Chí Minh
14/11/2024
[Hồ Chí Minh] Trưởng phòng Kinh doanh
CÔNG TY TNHH HYUNJIN LIFE
10 triệu - 18 triệu VND + % Hoa Hồng + Thưởng
Hồ Chí Minh
12/11/2024
Nhân Viên Chăm Sóc Khách Hàng
CÔNG TY CỔ PHẦN SUPERSHIP VIỆT NAM - CN TP HỒ CHÍ MINH
7 - 8 triệu
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14/11/2024
Nhân Viên Chăm Sóc Khách Hàng
CÔNG TY CỔ PHẦN QUẢN LÝ BẤT ĐỘNG SẢN DKRA
Thỏa thuận
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CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM
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Nhân Viên Chăm Sóc Khách Hàng (Logistics)
CÔNG TY TNHH THƯƠNG MẠI VÀ TIẾP VẬN ĐẠI DƯƠNG XANH
8 - 12 triệu
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30/10/2024
Vị trí Nhân Viên CSKH (Customer Service Executive) do công ty CÔNG TY TNHH PUDONG PRIME INTERNATIONAL tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 12 - 15 triệu, tìm thêm việc làm về Nhân Viên CSKH (Customer Service Executive) hoặc công ty CÔNG TY TNHH PUDONG PRIME INTERNATIONAL ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH PUDONG PRIME INTERNATIONAL việc làm
Saigon Mansion Building, 03 Vo Van Tan Street, Ward 6, District 3, Ho Chi Minh City, Vietnam
Quy mô: Từ 26 - 100 nhân viên